Help Please!! Newbie - Image problems

[knickers]

Hi all, I would be really grateful if someone would take pitty on a newbie and help with two problems I'm having with images on my site:

 

1. How can I load more than one image per item? No matter what I've tried I only seem to be able to load the one.

 

2. I was happily loading images when it suddently tells me that the "image is not available" and will not load anything!!!

 

HEEEELLLLPPPPPPPPPPPP!! :'(

[jpweber]

You can only load one image per item. However, if you go to your ADMIN tool (http://www.yoursite.com/catalog/admin, probably), and then click Catalog, then click your category and find your product, you may edit the product information there. In the product description, you may do what I do in most of my products. In the "product description", do something like:

 

Put your copy and literature regarding the product here<br><br>

<img src="/catalog/images/yourpicture.jpg" border="0" alt=" your mouseover copy" title="your picture title" width="300" height="231" hspace="5" vspace="5">

 

Make sure that yourpicture.jpg is uploaded from your hard drive to the catalog/images directory on your server using your FTP tool, and then just do what I mentioned in the product description section of your product's page within your ADMIN tool.

 

Hope this helped. Good luck.

[Annie Dragon]

There is a work-around for adding extra images that doesn't involve a mod: add it via html code in the description field. I use this method to add a image that shows size scale for my products.

 

Don't use quotes in your code.

 

<img src=/catalog/images/imagename.gif>

 

You will need to make sure that you've uploaded the image into the proper folder via FTP or another method.

 

Hope this helps.

 

Annie

[knickers]

There is a work-around for adding extra images that doesn't involve a mod: add it via html code in the description field. I use this method to add a image that shows size scale for my products.

 

Don't use quotes in your code.

 

<img src=/catalog/images/imagename.gif>

 

You will need to make sure that you've uploaded the image into the proper folder via FTP or another method.

 

Hope this helps.

 

Annie

 

 

Thank you Annie, I will try this. I've also noticed that my on my home page of the web site all is well and images can be viewed, however, directly you click onto one of the sub directories you are just left with the headers/descpritions and the images dissapear! Any ideas on this????

 

Thanks again,

Sallie.

[knickers]

You can only load one image per item. However, if you go to your ADMIN tool (http://www.yoursite.com/catalog/admin, probably), and then click Catalog, then click your category and find your product, you may edit the product information there. In the product description, you may do what I do in most of my products. In the "product description", do something like:

 

Put your copy and literature regarding the product here<br><br>

<img src="/catalog/images/yourpicture.jpg" border="0" alt=" your mouseover copy" title="your picture title" width="300" height="231" hspace="5" vspace="5">

 

Make sure that yourpicture.jpg is uploaded from your hard drive to the catalog/images directory on your server using your FTP tool, and then just do what I mentioned in the product description section of your product's page within your ADMIN tool.

 

Hope this helped. Good luck.

 

Thank you, I will try this. I've also noticed that my on my home page of the web site all is well and images can be viewed, however, directly you click onto one of the sub directories you are just left with the headers/descpritions and the images dissapear! Any ideas on this????

 

Thanks again,

Sallie.

[knickers]

You can only load one image per item. However, if you go to your ADMIN tool (http://www.yoursite.com/catalog/admin, probably), and then click Catalog, then click your category and find your product, you may edit the product information there. In the product description, you may do what I do in most of my products. In the "product description", do something like:

 

Put your copy and literature regarding the product here<br><br>

<img src="/catalog/images/yourpicture.jpg" border="0" alt=" your mouseover copy" title="your picture title" width="300" height="231" hspace="5" vspace="5">

 

Make sure that yourpicture.jpg is uploaded from your hard drive to the catalog/images directory on your server using your FTP tool, and then just do what I mentioned in the product description section of your product's page within your ADMIN tool.

 

Hope this helped. Good luck.

 

Jason, Hi, it's me again - sorry to be a pain, but you mention making sure the images are uploaded to the "images directory" using the FTP tool. I'd be grateful if you could just clarify (sorry I'm non tekky!) - I might be being thick, but I have no idea what an FTP tool is and I cannot find an image directory - I can only find the images bit where you set the sizes etc.

Really, really sorry to bother you, but I'm so stuck and just don't understand.....thank you for taking pitty on me in the first instance, I would be grateful if you could do it again!!

Best wishes,

Sallie. :-"

[Annie Dragon]

Honestly, I have no idea as to what's going on with your images. It could be one of those "it's so simple, why didn't I see it" situations or it could be a technical doozy.

 

I can, however, answer a bit of your FTP question:

 

FTP = File Transfer Protocol. It's a way of moving files between computers (like your computer and your web server). There are many FTP programs that you can use to upload and download files from your website -- Filezilla is one example.

 

With an FTP program, you can look at the files that are on your server much like you look at files on your own computer. What Jason is suggesting is that you look at the files on your server and see if your image files are in the correct folder.

 

If your web host has a file viewer program in your control panel, that's another way of looking at the files you have on your web server.

 

Please don't take offense -- I don't know what your web experience has been -- but it sounds like you may want to look around on the web or at a bookstore for some foundation web information. The alphabet soup can get a bit confusing (FTP, HTML, PHP, MSQL) & there are some great sites & books that explain things better than I possibly could. It's not necessary, but it makes life with OSC a lot easier.

 

I hope this helps.

Annie B)

[jpweber]

Knickers: Here is a link for a free FTP tool and I use it, so it's okay.

 

Download it, save WS FTP LE to your desktop, double click it, and follow the instructions to install it.

 

Then click "new" for new connection when you open it, and set it up like this:

 

profile name: whatever you wanna call your website

host name/addy: domain.com (no "www" in there)

host type: automatic detect

userid: the user id your host gave you

password: the password your host gave you

 

- leave "anonymous" unchecked, and check "Save PWD"

- Leave Account and Comment unchecked.

 

Connect!

 

The left side is your hard drive, and the right side is your server. The arrow to the left downloads fro your server to your hard drive. The arrow to the right uploads from your hard drive to the server.

 

Learn how to use this tool; it's critical. You'll be using it constantly.

[knickers]

Honestly, I have no idea as to what's going on with your images. It could be one of those "it's so simple, why didn't I see it" situations or it could be a technical doozy.

 

I can, however, answer a bit of your FTP question:

 

FTP = File Transfer Protocol. It's a way of moving files between computers (like your computer and your web server). There are many FTP programs that you can use to upload and download files from your website -- Filezilla is one example.

 

With an FTP program, you can look at the files that are on your server much like you look at files on your own computer. What Jason is suggesting is that you look at the files on your server and see if your image files are in the correct folder.

 

If your web host has a file viewer program in your control panel, that's another way of looking at the files you have on your web server.

 

Please don't take offense -- I don't know what your web experience has been -- but it sounds like you may want to look around on the web or at a bookstore for some foundation web information. The alphabet soup can get a bit confusing (FTP, HTML, PHP, MSQL) & there are some great sites & books that explain things better than I possibly could. It's not necessary, but it makes life with OSC a lot easier.

 

I hope this helps.

Annie B)

[knickers]

Honestly, I have no idea as to what's going on with your images. It could be one of those "it's so simple, why didn't I see it" situations or it could be a technical doozy.

 

I can, however, answer a bit of your FTP question:

 

FTP = File Transfer Protocol. It's a way of moving files between computers (like your computer and your web server). There are many FTP programs that you can use to upload and download files from your website -- Filezilla is one example.

 

With an FTP program, you can look at the files that are on your server much like you look at files on your own computer. What Jason is suggesting is that you look at the files on your server and see if your image files are in the correct folder.

 

If your web host has a file viewer program in your control panel, that's another way of looking at the files you have on your web server.

 

Please don't take offense -- I don't know what your web experience has been -- but it sounds like you may want to look around on the web or at a bookstore for some foundation web information. The alphabet soup can get a bit confusing (FTP, HTML, PHP, MSQL) & there are some great sites & books that explain things better than I possibly could. It's not necessary, but it makes life with OSC a lot easier.

 

I hope this helps.

Annie B)

 

Thank you very much indeed, you have been a great help.

Best wishes,

Sallie.

[knickers]

Knickers: Here is a link for a free FTP tool and I use it, so it's okay.

 

Download it, save WS FTP LE to your desktop, double click it, and follow the instructions to install it.

 

Then click "new" for new connection when you open it, and set it up like this:

 

profile name: whatever you wanna call your website

host name/addy: domain.com (no "www" in there)

host type: automatic detect

userid: the user id your host gave you

password: the password your host gave you

 

- leave "anonymous" unchecked, and check "Save PWD"

- Leave Account and Comment unchecked.

 

Connect!

 

The left side is your hard drive, and the right side is your server. The arrow to the left downloads fro your server to your hard drive. The arrow to the right uploads from your hard drive to the server.

 

Learn how to use this tool; it's critical. You'll be using it constantly.

 

 

Jason, you've been an absolute star, thank you so much for all your help.

Best wishes,

Sallie.

[jpweber]

Thank you very much for the kind words, Sallie. If you evre need any help, feel free to send me a message anytime. Have a wonderful week.