XCCreations Posted August 26, 2006 Share Posted August 26, 2006 My store is not calculating shipping charges in any of the payment obtions cvan anyone hel me with this? Link to comment Share on other sites More sharing options...
brianstorm Posted August 26, 2006 Share Posted August 26, 2006 did it used to work? if it used to work and you have just installed a contribution or made any changes undo them (always make a backup before maing any changes) if its a new install and it doesn't work then one of the following should rectify the problem.... do you have any shipping modules installed (admin-->modules-->shipping)? if they are installed they will have a sort order showing if you have at least one shipping module installed then it may need to be reconfigured as some of them can be set to be available to particular zones only... zones are created in admin--> locations/taxes --> tax zones (remember to put some countries into your zone, and you need to set your shown zone in admin --> configuration) the customers countries also affects this..... as far as i know, if shipping is unavailable to a zone where the customer is based it will say something like "shipping unavailable" on the shipping page ps.... do you go through checkout shipping and then onto checkout confirmation or not? its unclear from your post... with ten thousand dollars we'll all be millionaires Link to comment Share on other sites More sharing options...
XCCreations Posted August 26, 2006 Author Share Posted August 26, 2006 ok well the problem im havingis when you go to checkout complete the OSC part and then go to paypal to send money the shipping charge is not sent to it only the product charge so say the product is 11.99 and shipping 3 dollars i only get 11.99 noi shipping charge Link to comment Share on other sites More sharing options...
spottedhaggis Posted August 26, 2006 Share Posted August 26, 2006 I too am suffering the exact same issue only difference is its been working for a few months now and since it went live there have been no modifications to the site. Born - Scotland Location - Kent, England Job - hunting for one Link to comment Share on other sites More sharing options...
XCCreations Posted August 27, 2006 Author Share Posted August 27, 2006 anyone??? Link to comment Share on other sites More sharing options...
XCCreations Posted August 27, 2006 Author Share Posted August 27, 2006 PLEASE I REALLY NEED THIS!!!! Link to comment Share on other sites More sharing options...
camaro8 Posted August 27, 2006 Share Posted August 27, 2006 If you are using table rate or Percentage you need to set it up at paypal. Login to Paypal. Go to Profile on right side. Under Selling Preferences Click on Shipping Calculations. Then setup shipping on that page to match what you have shipping setup on your store. Chris Link to comment Share on other sites More sharing options...
XCCreations Posted August 27, 2006 Author Share Posted August 27, 2006 but im usins USPS I dont get why this wont work. Link to comment Share on other sites More sharing options...
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