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The e-commerce.

NO email being sent through contact us page...


majinfaisal

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Posted

I set the storeowner email in the admin section and when i try to send a message through the contact us page ,i get to the page that says the mail was sent successfully. But when i check my mail inbox there is no email there... any ideas on what is not working here? thanks for any help provided

Posted

In Admin, under Configuration --> E-mail Options: check out your email transport method, sometimes a server can use sendmail, others require smtp. This made a huge difference when I was on a powweb server once.

 

Hope that helps,

 

Jrock

Posted

On the siteowner email section in the admin area of the website i have entered my hotmail email address, should i be using an email provided by my webhost? i dont think this is actually the case, is it??

 

I have tried both sendmail and smtp but neither seem to send a message :s

 

Im a bit baffled why this isn't working...thanks again for further replies.

Posted

I would use an address for your domain, see if that helps. Make sure you it is a valid email address which you should be able to set up via your domains control panel.

Posted

I would do that if my host provided free email lol(currently the site is in testing phase), so cant test it that way till i find a new webhost (which i will look into pretty soon), but i dont see why this does not work with what i currently have set up...

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