everyth5 Posted August 20, 2006 Share Posted August 20, 2006 If a customer sends me an email, no matter if it is a purchase or just enquiry, my autorespond sends out an email to the person who sent it. But the email title is Re: %Thank You For Your Order% and the content of the email is Thank you for your order and shopping at (my site). Your order will be processed within the next 24 hours and be on its way to your door. If you have any questions/comments about our website, our products, or your order, please feel free to email us. We will be happy to respond to your enquiry. Please come back soon. Sincerely Is there a way to fix the title of the response? Also is there a way to send this email message if it is a purchase and a different email message if it is just an email? Where do I start with the changes to the code? Thank you Kelvin Link to comment Share on other sites More sharing options...
mtechama Posted August 20, 2006 Share Posted August 20, 2006 If a customer sends me an email, no matter if it is a purchase or just enquiry, my autorespond sends out an email to the person who sent it. But the email title is Re: %Thank You For Your Order% and the content of the email is Thank you for your order and shopping at (my site). Your order will be processed within the next 24 hours and be on its way to your door. If you have any questions/comments about our website, our products, or your order, please feel free to email us. We will be happy to respond to your enquiry. Please come back soon. Sincerely Is there a way to fix the title of the response? Also is there a way to send this email message if it is a purchase and a different email message if it is just an email? Where do I start with the changes to the code? Thank you Kelvin Kelvin I am not sure this is it or not look in(catalog)/includes/languages/english/checkout_success.php Wade Morris Amarillo, Texas Before you do any changes on your site you need to do BACKUP! BACKUP! Link to comment Share on other sites More sharing options...
everyth5 Posted August 20, 2006 Author Share Posted August 20, 2006 Kelvin I am not sure this is it or not look in(catalog)/includes/languages/english/checkout_success.php No that is not it. I need to have an if/else somewhere I think but don't know how the code should be written, what variables to use or where to put it. LOL I know I will have to add something to the file you mentioned though. Any ideas? Kelvin Link to comment Share on other sites More sharing options...
tkeats Posted August 20, 2006 Share Posted August 20, 2006 No that is not it. I need to have an if/else somewhere I think but don't know how the code should be written, what variables to use or where to put it. LOL I know I will have to add something to the file you mentioned though. Any ideas? Kelvin You should really have a different email for the 2 types.. ie [email protected] vs [email protected] then have them both dumped (forwarded) into a 3rd account ([email protected] ?) without a autoresponder. That should solve the problem. Hope this helps.. Thomas Keats A signature is something that reflects its user. - The dictionary The question is not, 'to code, or not to code' the question is, 'if we do not code, are we really alive?' -- anonymous Link to comment Share on other sites More sharing options...
everyth5 Posted August 20, 2006 Author Share Posted August 20, 2006 You should really have a different email for the 2 types.. ie [email protected] vs [email protected] then have them both dumped (forwarded) into a 3rd account ([email protected] ?) without a autoresponder. That should solve the problem. Hope this helps.. Thomas Keats Thank you Thomas. That makes alot of sense. I will try to figure it out on my site. Kelvin Link to comment Share on other sites More sharing options...
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