Sapphire09 Posted June 16, 2009 Share Posted June 16, 2009 Hi All I am abit stuck and I have been searching this forum for an answer for days. I have installed the Royal Mail module for my online shop but the problem I have is that when I select an address outside of the UK at check_out the Royal Mail Airmail and Royal Mail International Signed For methods kick in but with the error The shipping rate cannot be determined at this time and shows that customer has to pay nothing £0.00. What I have done is install the Royal mail module v 2.0 and updated it using the bug fixes from the contribution 4473 up to v 2.2.0. I am not sure were I am missing it. Also my admin page does not show the version numbers of the methods except for the Royal Mail Airsure v2.2.0, which I think must be the case for all methods. All other methods show question marks were version number is supposed to show e.g Royal Mail Standard Parcels v?.? Please can you help me. Hi I had a similar problem with the version number (a few posts above) and as Chris correctly advised ...Try doing 'remove' and 'install' this will ensure that all the config variables are initialised in osCommerce - this worked for me. Try that and then recheck for your error. Hope that helps, Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.