anchorplastics Posted August 17, 2006 Share Posted August 17, 2006 Sub-Total amount is incorrect when value reaches ?1000. An additional digit "3" appears. Eg. ?1000 becomes ?13000, ?2087.91 becomes ?23087.91 The amount, however, appears correctly upon payment confirmation but still misleading to customers before they confirm checkout. Can someone pls help? Pls pls... ;) Link to comment Share on other sites More sharing options...
brianstorm Posted August 17, 2006 Share Posted August 17, 2006 does it add 3000 if the order total is 10,000 ? if it adds 3000 onto orders over 1000 i'd check carefully through your admin section and look at installed modules, eg taxes, shipping, payment, etc.... if you can't find it have a look at the orders_total table values for an order with the extra 3000 and cf one without - you may find that it is at least separated out & titled in there.... with ten thousand dollars we'll all be millionaires Link to comment Share on other sites More sharing options...
anchorplastics Posted August 17, 2006 Author Share Posted August 17, 2006 does it add 3000 if the order total is 10,000 ? if it adds 3000 onto orders over 1000 i'd check carefully through your admin section and look at installed modules, eg taxes, shipping, payment, etc.... if you can't find it have a look at the orders_total table values for an order with the extra 3000 and cf one without - you may find that it is at least separated out & titled in there.... Hi brianstorm thanks for replying. No, it doesn't add 3000 but it adds the digit "3" to the 4th position regardless of the above-1000 value. More examples: ?12460.00 becomes ?123460.00, ?11920.00 becomes ?113920.00 Thanks again. Link to comment Share on other sites More sharing options...
anchorplastics Posted August 18, 2006 Author Share Posted August 18, 2006 Sub-Total amount is incorrect when value reaches ?1000. An additional digit "3" appears. Eg. ?1000 becomes ?13000, ?2087.91 becomes ?23087.91 The amount, however, appears correctly upon payment confirmation but still misleading to customers before they confirm checkout. Can someone pls help? Pls pls... ;) hi if anyone can help we would be extremely pleased as it is holding us up going on live, we have doubled checked the modules and even taken off the tax and it still appears, i am suprised no one else has had the same problem. Link to comment Share on other sites More sharing options...
JeThRo_dev Posted August 23, 2006 Share Posted August 23, 2006 Hi, I had the same error but it was adding the digit '2' instead, and the problem is pretty simple, well in my case it was, it is simply the 'thousands point' in your admin panel you can easily change it under localisation/currencies. Hope this help! Jethro Link to comment Share on other sites More sharing options...
anchorplastics Posted August 25, 2006 Author Share Posted August 25, 2006 Hi, I had the same error but it was adding the digit '2' instead, and the problem is pretty simple, well in my case it was, it is simply the 'thousands point' in your admin panel you can easily change it under localisation/currencies. Hope this help! Jethro Thanks you were right :blush: Link to comment Share on other sites More sharing options...
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