Guest Posted August 16, 2006 Share Posted August 16, 2006 my site processes orders, passes the customer to paypal, they make the payment, which goes through. the trouble is that the site doesn't actually place the order !!! so people are paying me without recieving any goods, and am worried i may end up with a reputation as a scammer. i posted about this before and was told of a contribution to help (paym,ent screen update iirc) but it's still doing it. any ideas - i really need help on this one. Link to comment Share on other sites More sharing options...
madcrazygirl Posted August 16, 2006 Share Posted August 16, 2006 This is well documented problem with paypal module. Solution is to install the Paypal IPN contribution but you could also install the Master Password contribution so that when you get a payment you can then log in as the customer and checkout their basket which will still be intact. best wishes :) Link to comment Share on other sites More sharing options...
Guest Posted August 16, 2006 Share Posted August 16, 2006 or install one of the pre-logging order contributions which works for every gateway. Link to comment Share on other sites More sharing options...
Guest Posted August 22, 2006 Share Posted August 22, 2006 This is well documented problem with paypal module. Solution is to install the Paypal IPN contribution but you could also install the Master Password contribution so that when you get a payment you can then log in as the customer and checkout their basket which will still be intact. best wishes :) I have already installed the Paypal IPN Contribution, and it has made no difference whatsoever apart from changing the wording on the payment options page :'( i will try the master passwords thing tho, as that could be an option to get round it in the time being without annoying customers. :P i really do need a proper solution tho, i had been told the Paypal IPN sorted it, but it doesn't apear to. Link to comment Share on other sites More sharing options...
Guest Posted August 22, 2006 Share Posted August 22, 2006 or install one of the pre-logging order contributions which works for every gateway. i've done a search, but i can't find anything like this, could you offer some more detail please, as i would be interested in looking further into this. Link to comment Share on other sites More sharing options...
Guest Posted August 22, 2006 Share Posted August 22, 2006 ok, i have now installed the master passwords contib - just a quick question. does this use the password you use to login to your sql admin, or do you have to specify a password specifically for this in the database ???? Link to comment Share on other sites More sharing options...
Guest Posted August 22, 2006 Share Posted August 22, 2006 ok, the master passwords thing works a treat apart from one small detail. i have one order thats been placed today, and it doesn't look like the customer has registered with my site with the same e-mail address they have used for paypal (i think it must be a relatives paypal account used, as it doesn't match with any of the registered accounts on my site as i discovered after a long grueling search thru them all) so ideally i really need the whole thing to just work. anybody know a way ? Link to comment Share on other sites More sharing options...
Guest Posted August 23, 2006 Share Posted August 23, 2006 bump - please, i really need to sort this out, and i've checked everything i can think of. Link to comment Share on other sites More sharing options...
Guest Posted August 23, 2006 Share Posted August 23, 2006 bump again Link to comment Share on other sites More sharing options...
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