bitware Posted August 15, 2006 Share Posted August 15, 2006 Please provide assistance. I am in the process of building a store at www.bitwaretech.com/catalog and have encountered issues with using SSL on my site with Internet Explorer. I have a shared SSL certificate from my hosting provider gate.com. The issue occurs anytime that a HTTPS connection is made using Internet Explorer. Everything works just fine in Firefox. Anytime that the secured areas of the site (my account, checkout, etc.) are accessed the connection either times out to a page cannot be displayed message, or takes an exorbitant amount of time to connect. This issue is not occurring in Firefox, and we are not experiencing any performance issues with non HTTPS connections. Any help would be greatly appreciated. Thanks, [email protected] www.bitwaretech.com Link to comment Share on other sites More sharing options...
kgt Posted August 15, 2006 Share Posted August 15, 2006 I have no problems with either Firefox or IE connecting via https to your login page or your create account page. Contributions Discount Coupon Codes Donations Link to comment Share on other sites More sharing options...
jpweber Posted August 15, 2006 Share Posted August 15, 2006 Are you sure it's not just your own browser's issue? It works fine in my IE. I'm using IE 7.0 and I see your Verisign certificate. It works fine in Netscape 8.0. Nothing is timing out. It's working fine and it's timely. Click on tools/internet options, then hit the content tab, and mess around in there and/or redownload IE, 'cause maybe it's an issue with your browser. J Jason Simple 1-2-3 Intructions on how to get, install and configure SSL The Google Sandbox explained Simple to follow instructions on how to change the look of your OSC How To Make A Horrible OSC Website my toolbox: All things WordPress-related - All things Adobe-related - PHP Designer 2007 - Codecanyon Junkie - Crimson Editor - Winmerge - phpMyAdmin - WS_FTP my installed contributions: Category Banners, File Upload feature-.77, Header Tags, Sort_Product_Attributes_1, XSellv2.3, Price Break 1.11.2, wishlist 3.5, rollover_category_images_v1.2, Short_Description_v2.1, UPSXML_v1_2_3, quickbooks qbi_v2_10, allprods v4.4, Mouseover-effect for image-buttons 1.0, Ultimate_SEO, AAP 1.41, Auto Select State Value, Fast Easy Checkout, Dynamic SiteMap v2.0, Image Magic, Links Manager 1.14, Featured Products, Customer Testimonials, Article Manager, FAQ System, and I'm sure more ... Link to comment Share on other sites More sharing options...
bitware Posted August 15, 2006 Author Share Posted August 15, 2006 I have no problems with either Firefox or IE connecting via https to your login page or your create account page. It does seem to be based on connection speed. I can get to it as well from home, but it is noticibly slower in IE. At work it almost always times out and fails in IE but not in firefox. My partner cannot access it from his house over IE but gets into it from Firefox without issue. Link to comment Share on other sites More sharing options...
bitware Posted August 15, 2006 Author Share Posted August 15, 2006 I have no problems with either Firefox or IE connecting via https to your login page or your create account page. Ok I see what you are saying. It does indead make it to the account management page and the account creation page. It failes when you try to create or log into an account, or go through the checkout process(which is not complete). Link to comment Share on other sites More sharing options...
bitware Posted August 15, 2006 Author Share Posted August 15, 2006 Are you sure it's not just your own browser's issue? It works fine in my IE. I'm using IE 7.0 and I see your Verisign certificate. It works fine in Netscape 8.0. Nothing is timing out. It's working fine and it's timely. Click on tools/internet options, then hit the content tab, and mess around in there and/or redownload IE, 'cause maybe it's an issue with your browser. J Is there any chance that you could try to log in for me from IE and let me know the results? ID:[email protected] PW:start123 Thanks, -dj Link to comment Share on other sites More sharing options...
kgt Posted August 15, 2006 Share Posted August 15, 2006 Just used IE to create an account, and I started the checkout process, with which I had absolutely no problems. Contributions Discount Coupon Codes Donations Link to comment Share on other sites More sharing options...
dgorski Posted August 15, 2006 Share Posted August 15, 2006 Just used IE to create an account, and I started the checkout process, with which I had absolutely no problems. I have narrowed this down to a problem using proxies (squid AND NetCache). It seems that if we use a proxy with IE it will behave very strangely, redirecting and producing an error page strange places in the page rendering process (it renders a portion of the page and then "refreshes" with the error page). Anyone have any ideas about proxy and SSL here? This is really bizarre. We both use the same proxies with FF and it's no problem at all. Only with IE and a proxy. No proxy, no problem. - Darrin Link to comment Share on other sites More sharing options...
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.