yatahaze Posted August 3, 2006 Share Posted August 3, 2006 Anyone know why my customers are getting charged 13.42% instead of 13% of taxes when oscommerce adds GST 6.0% + PST 7.0% together? When it's just GST alone it charges 6% exactly. Of course my PST is correctly set at 7.0%. Help! Link to comment Share on other sites More sharing options...
dave111 Posted August 3, 2006 Share Posted August 3, 2006 Because its adding 6% then adding 7% to the total: (TOTAL * 1.06) * 1.07 Instead of: TOTAL * (1 + .06 + .07) Link to comment Share on other sites More sharing options...
abra123cadabra Posted August 3, 2006 Share Posted August 3, 2006 Check in your files where GST is calculated that it uses the net amount and not the subtotal that already includes PST. abra The First Law of E-Commerce: If the user can't find the product, the user can't buy the product. Feedback and suggestions on my shop welcome. Note: My advice is based on my own experience or on something I read in these forums. No guarantee it'll work for you! Make sure that you always BACKUP the database and the files you are going to change so that you can rollback to a working version if things go wrong. Link to comment Share on other sites More sharing options...
yatahaze Posted August 3, 2006 Author Share Posted August 3, 2006 The order actually displays the tax that was charged as 13.42%, it's not just affecting the total. Model - Tax SZ38-9846 - 13.42% MM27630 - 13.42% Where is the taxes calculated in osc? I'm using the tax options that come with osc, nothing weird. Link to comment Share on other sites More sharing options...
abra123cadabra Posted August 3, 2006 Share Posted August 3, 2006 Where you set up the tax rates in admin, it says that rates with the same priority are added, those with different priority are compounded. No idea what exactly is meant by this but I guess this is where you need to change the settings. So if the priorities are all different, set them to the same and see if that fixes the problem. abra The First Law of E-Commerce: If the user can't find the product, the user can't buy the product. Feedback and suggestions on my shop welcome. Note: My advice is based on my own experience or on something I read in these forums. No guarantee it'll work for you! Make sure that you always BACKUP the database and the files you are going to change so that you can rollback to a working version if things go wrong. Link to comment Share on other sites More sharing options...
yatahaze Posted August 4, 2006 Author Share Posted August 4, 2006 Thanks! Amazingly, setting all the tax rates to the same priority has fixed the issue :D Link to comment Share on other sites More sharing options...
abra123cadabra Posted August 5, 2006 Share Posted August 5, 2006 Great! It was a lucky guess. Now we know what this setting does. :-) abra The First Law of E-Commerce: If the user can't find the product, the user can't buy the product. Feedback and suggestions on my shop welcome. Note: My advice is based on my own experience or on something I read in these forums. No guarantee it'll work for you! Make sure that you always BACKUP the database and the files you are going to change so that you can rollback to a working version if things go wrong. Link to comment Share on other sites More sharing options...
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