Geordiedan Posted August 2, 2006 Share Posted August 2, 2006 Hi, After a year of smooth running and almost 700 successful orders, I now have a problem. The last order confirmation I received was on Saturday 29/07 at 21:17 - this is also the last order showing in my admin panel. Since then though, I've received 21 "payment confirmation" mails from ProTX with order details etc :blink: I've checked it out, and when a customer enters their payment data into the ProTX form and hits submit, they're redirected to the "checkout payment" page with an error string in the URL - the payment still completes, but the database isn't updated. String displayed is: http://storename.com/catalog/checkout_paym...;error_message= This happens on both my Live and Test setups, each on different hosting accounts. My best guess is that ProTX have changed the way their payment successful system informs the store of the transaction result, and that the ProTX form code can't handle it, resulting in a "void" order. Has anyone got any ideas on how to tackle this, or have you experienced the same? Is anyone running ProTX form but hasn't noticed any issues? I've flagged this with their tech support but no reply to my ticket as yet. Thanks, Dan Quote Link to comment Share on other sites More sharing options...
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