Roguesheep Posted July 27, 2006 Share Posted July 27, 2006 Hi, my client recently decided to change provider. After we moved the site we experience a very nasty problem: customers ordering products sometimes (actually quite often) are not required to login but are presented information of another customer in the checkout process. Needless to say this sure makes the customers very nervous, not to mention the owner.. :-( Sadly enough, I cannot reproduce this strange behaviour in the checkout. No settings concerning sessions have been altered while moving the site. Could a reduced number of 'max connections' in mysql be the culprit? This used to be 4000, now we are down to 500... Furthermore: no session files are created in the designated directory even though a customer (guest) is online. The sessions table however does contain multiple (24 at the moment) entries. Is this 'normal' behaviour? Did I mis a post while searching the forum? Any light, directions where to search for the cause or where to start debugging are very appreciated. Thanx in advance for any help, Pascal Link to comment Share on other sites More sharing options...
Winterchild Posted July 27, 2006 Share Posted July 27, 2006 sorry wrong post :-" Forum search Contributions search Documentation search (note: docs being adapted for MS3, may be different for MS2) 3 tips for better forum searching Want to post? Read this first: osCommerce for dummies Topic name etiquette Basics: Basics for design Right syntax to use near '-20, 20' Cannot re-assign $this Parse error Link to comment Share on other sites More sharing options...
Guest Posted July 27, 2006 Share Posted July 27, 2006 There are often 2 causes for the symptoms you describe: 1 - using file based sessions on a shared server 2 - people arriving at you site using links with ?oscid= appended Solutions: 1 - edit includes/configure.php -> edit the following line so it appears like this: define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql' 2 - ensure that "Prevent spider sessions" is set to true in admin -> sessions (and possibly enable "Recreate session" also) - the former will stop search engines creating links with sessions but you'll have to wait for the existing one to expire. There are many previous posts about these problems in the forum if you want to read more information. HTH, Tom Link to comment Share on other sites More sharing options...
Roguesheep Posted July 28, 2006 Author Share Posted July 28, 2006 Tom, thanks for the tips. Unfortunately all settings are configured as you specified. I guess I'll have to dive deeper into the search results. More tips are still appriciated though :) Pascal Link to comment Share on other sites More sharing options...
skylla Posted July 28, 2006 Share Posted July 28, 2006 are there any parts of your site listed in search engines with sessionIDs appended already? could you post your catalog/includes/configure.php WITHOUT DB USER NAME AND PWD? Link to comment Share on other sites More sharing options...
Roguesheep Posted August 2, 2006 Author Share Posted August 2, 2006 It appears the problem is solved. (the customer forgot to report this) Probably a temporarily installed cache-ing extension was the cause >_< @skylla: the site does show up in Google with osCsid in the url, but this never got me into anothers account. Anyway, thanks for the help. :thumbsup: Pascal Link to comment Share on other sites More sharing options...
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