Is there a way to block customers?

[jennymac]

I've have 99.9% wonderful customers, but there are a couple problem children I'd like to block from buying. Is this possible? Thanks, Jennifer

[Guest]

does their ip change every time they contact you?

if not, you can do an ip block.. but if they're on dialup (or even some dsl providers), they can reboot their computer to get a new ip / ip range.

 

ip block in htacces is something like

<Files 403.shtml>
order allow,deny
allow from all
</Files>

deny from 127.0.0.1

just replace 127.0.0.1 with their ip

[vorizen]

You could also just change their password, thus disabling their accounts. I wouldn't delete the account as they could just recreate it.

[Jack_mcs]

There is also the Blacklist contribution.

 

Jack

[jennymac]

How do you dlete their password? I thought there was no way to access passwords? Can't they request their password to be sent to their email? Thanks, Jennifer

[jennymac]

I meant change password - oops! And thank for the contribution info!

[Guest]

anytime i've removed accounts to problematic users, they just create new ones. if they're truly childish you will have to step up your banning method to cutting off their access to your website.

[jennymac]

That's true, they could just create a new account. Thanks yet again!