How can I make Paypal receive customer IP address?

[milanks]

Ok, here is what I have found so far. I have website payments pro from paypal and SSL from Thawte. I can turn off the SSL by going to configure.php and changing -

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

 

to-

define('ENABLE_SSL', false); // secure webserver for checkout procedure?

 

When it is false, I don't have any problem with Paypal. It seems to process the credit card and I see the deduction in my credit card when I see my credit card statement online. However, I don't see the golden padlock either, which means the SSL is not active.

 

When it is true (which means SSL is enabled) though, I can not process credit card through website payments pro. I get the error message -

(10509) This transaction cannot be processed.

 

I checked Paypal support pages and this error is happening because Paypal is not getting customer IP address. How can I resolve this problem?

 

This is driving me crazy. Paypal Express Checkout works in all the scenarios. I already looked all the forums I could. I also had my webhosting company uninstall and reinstall the SSL. Nothing seems to work. Please help. I am in desperate need of help. Thank you. :( :(