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osCommerce

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Help needed around SSL and IP address


milanks

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Posted

Ok, here is what I have found so far. I have website payments pro from paypal and SSL from Thawte. I can turn off the SSL by going to configure.php and changing -

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

 

to-

define('ENABLE_SSL', false); // secure webserver for checkout procedure?

 

When it is false, I don't have any problem with Paypal. It seems to process the credit card and I see the deduction in my credit card when I see my credit card statement online. However, I don't see the golden padlock either, which means the SSL is not active.

 

When it is true (which means SSL is enabled) though, I can not process credit card through website payments pro. I get the error message -

(10509) This transaction cannot be processed.

 

This is driving me crazy. Paypal Express Checkout works in all the scenarios. I already looked all the forums I could. I also had my webhosting company uninstall and reinstall the SSL. Nothing seems to work. Please help. I am in desperate need of help. Thank you. :( :(

Posted
Anyone? Please help!

 

 

Milinks have you tried calling paypal? They have a phone number on their site that you might try to call and see if they can help you with it. I'm sure they've had to deal with this before.

Posted
Milinks have you tried calling paypal? They have a phone number on their site that you might try to call and see if they can help you with it. I'm sure they've had to deal with this before.

 

Thanks for getting back Silvergren. I did call Paypal and they are simply blaming the problem on either oscommerce coding or SSL. I did not find the Paypal tech support very helpful. They don't seem to be able to say anything more than what is already in their website.

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