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Issues with customer login/off


darkside212

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Posted

Hi All,

I am having an issue with customer login/off.

 

When I enter my site it says "welcome Jim" or whoever was on my site last. Other customers have said that they had similar issues.

 

Any fixes? something simple would be great.....as I am not a guru :)

 

Thanks much

Paul

Posted

its probably the cookie of your browser which keeps the info. If you think that is a problem you could block all cookies with your browser and retry. You should see the welcome guest message in that case.

Posted
its probably the cookie of your browser which keeps the info. If you think that is a problem you could block all cookies with your browser and retry. You should see the welcome guest message in that case.

 

 

but why would it "throw" cookies from other users?

 

I see other people's carts....etc

Posted

is there anything I need to change in the "sessions" section? I have almost everything "stock" on the site....all my sessions codes are set to false.

Posted

try this... and the command promt type 'ipconfig /flushdns'

 

let me know how that works for you, I will still research for you

Posted
try this... and the command promt type 'ipconfig /flushdns'

 

let me know how that works for you, I will still research for you

 

 

Thanks Bud! but where do I do that? I'm a total noob

Posted

i am assuming you or useing xp

 

so...

 

start --> run --> type 'command' --> hit enter --> black screen pops up and type 'ipconfig /flushdns' --> hit enter and go back to your cart online

Posted
but why would it "throw" cookies from other users?

 

I see other people's carts....etc

make sure your osc admin->configuration->sessions->Prevent Spider Sessions is set to true.

Posted
make sure your osc admin->configuration->sessions->Prevent Spider Sessions is set to true.

 

 

thanks! I bet that is what the problem is.....

Posted
thanks! I bet that is what the problem is.....

 

 

should I change any of the other "sessions" to true? I don't want to have problems with other browser users ie: AOL etc.

 

thanks again!

  • 2 weeks later...
  • 1 year later...
Posted

I have the same problem, did you find a cure to the problem?

 

Or anyone any suggestions?

 

Recreate session was set to true, might that be the problem?

 

Please help

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