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urgent help needed - clients site stopped working


ONION

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Posted

hi all.

when my client goes to her admin page and tries to add more products she is recieving this error :

 

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1030 - Got error 12 from table handler

 

select p.products_id, pd.products_name, p.products_quantity, p.products_image, p.products_price, p.products_date_added, p.products_last_modified, p.products_date_available, p.products_status, p.products_featured, p.products_featured_until from products p, products_description pd, products_to_categories p2c where p.products_id = pd.products_id and pd.language_id = '1' and p.products_id = p2c.products_id and p2c.categories_id = '6' order by pd.products_name

 

[TEP STOP]

 

 

 

 

she says at 2am everything was working fine, the time is now 12 and everything has gone wrong.

 

if someone could tell me what the problem is i would appreciate it.

as the site itself still works.

so maybe there is a conflict somewhere?

Posted

both admin and front store isnt working for me.

when you click on a product the error appears.

 

ive just recieved word that the building my servers are located in has caught fire and that it might be a server issue.

 

hopefully this will be resolved quickly.

Posted

As far as I know Error 12 is a memory issue, try optimizing your Database tables via PHPmyadmin.

Posted

quick update.

thius error was due to a sever problem.

the people controllig my server for me have now solved the issue.

 

not sure how.

 

and i dont know if this is a problem that occurs on shared hosting.

however... it was server side and its done now.

 

this would be a good reference point for people with the same problem.

 

 

is there anywhere on the web with a reference list of fault codes and thier meanings?

Posted

likely an out of memory problem. You could use:

 

SET SQL_BIG_TABLES=1;

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