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osCommerce

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Special Offer Problem Unresolved!


madmanbean

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Posted

Have just put the first special offers on a website http://littleplumber.com/index.php?cPath=38 and whilst the rest of the site works fine if one clicks on the small arrow to the right of "Specials" I and everyone else is getting the message

 

Fatal error: Call to undefined function: clean_html_comments() in /home/splendid/public_html/includes/header_tags.php on line 141

 

I have checked averything and am stumped!! Need someone more knowledgeable than me!

 

Please help..this is bugging me!!

Posted

clean_html_comments is undefined.

 

Get your instructions out for header tags controller (the "install catalog" file readme txt file), and use "find" to find the spots in the instructions that mention clean_html_comments ...chances are you missed a step (adding some code, or a file) and so now it's calling for the function, but it is not defined.

 

I think clean_html_comments has it's own file, which would have been added to catalog/includes/functions when you installed header tags controller. I would guess that file is missing.

Posted

I just noticed this

 

http://www.oscommerce.com/forums/index.php?sho...=215876&hl=

 

Enigma really knows his stuff, and I'm sure he would help you through just about anything...it's just that the conclusion seems to be that it could have something to do with your STS code, and/or how it relates to your header tags code.

 

Maybe try google

 

http://www.google.com/search?hl=en&q=c...G=Google+Search

 

or the STS thread, as suggested.

Posted

Really appreciate your and enigma's help and suggestions and will read throuugh the nottes you mention. what does puzzle me and may be a clue is the reference to the folder "splendid" I do not think there is one on the server but images may have been uploaded from a local folder called splendid! Could therin lie a clue?

 

 

 

I just noticed this

 

http://www.oscommerce.com/forums/index.php?sho...=215876&hl=

 

Enigma really knows his stuff, and I'm sure he would help you through just about anything...it's just that the conclusion seems to be that it could have something to do with your STS code, and/or how it relates to your header tags code.

 

Maybe try google

 

http://www.google.com/search?hl=en&q=c...G=Google+Search

 

or the STS thread, as suggested.

Posted

No...splendid, being above your public_html folder...it isn't a problem. It's usually associated with a user name that you picked or your host picked for you when you opened your acct w/them.

 

If you go to your osC admin panel-->tools-->server info and use 'find' to scan down to Document Root, "splendid" should be part of that "document root".

 

If everything else is working fine, then I can't see how there would be anything wrong with your path settings.

 

You might go to the STS support thread, and use the box in the lower left corner to search that thread only. Put clean_html_comments in the box ...(with the underscores!) and you'll at least find people with STS that have had a similar problem.

 

Good luck :)

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