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Customer logging in problem


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Hello,

 

I have a customer that has tried logging into my website (www.gottalot.co.uk). They log in and go to an item it goes back to the login page.

 

They have deleted their cookies so that isn't the problem.

 

Can someone help me with this?

 

Regards,

Sean (Gottalot)

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Hi again,

 

I had tested the problem before but couldn't find a problem. When I tried logging in today I found that it wouldn't.

 

Can someone help because I will lose customers otherwise.

 

Regards,

Sean (Gottalot)

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works ok here. The only problem I see is the www prefix is not enforced when going to http from an https page. Seems you haven't set it in the catalog\includes\configure.php file.

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Hi engima1,

 

Thanks for the reply. Can you tell me how that can be done?

 

Would that cause any problems logging in? - It's odd because I tried logging in when the problem was first raised without any problems but then today I had the trouble when testing a small change that had been made

 

works ok here. The only problem I see is the www prefix is not enforced when going to http from an https page. Seems you haven't set it in the catalog\includes\configure.php file.

 

 

Regards,

Sean (Gottalot)

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