modify existing orders

[yosc]

Hello, I've trying to find / search for a way to make modifications to pending orders (i.e., the order has been submitted, but before it was processed, the customer calls to add / remove items). Is there any way to do that (either for a customer to change his order himself, it's not being processed already (or at least cancel that), or for a customer service rep modify it for the customer?

 

Thank you

[Get-Wireless 2]

Hi,

 

I just had a quick search in the contirbs and found

http://www.oscommerce.com/community/contri...existing+orders

 

I havent used so cant pass comment on it

I think it may be what your looking for

[yosc]

Hi,

 

I just had a quick search in the contirbs and found

http://www.oscommerce.com/community/contri...existing+orders

 

I havent used so cant pass comment on it

I think it may be what your looking for

Thanks Shaun, looks just like what I was looking for. I still have to learn how to search for the right contributions :)

[Get-Wireless 2]

Thanks Shaun, looks just like what I was looking for. I still have to learn how to search for the right contributions :)

 

Not to sorry mate, we have to start some were, contribs can be found http://www.oscommerce.com/community/contributions or from th the community drop down at the top

[Tim?]

Someone give Shaun an award!!!!!!

 

Nice work there Shaun :-) I like the way how you REALLY quickly fixed/solved the problem!

 

Or at least I assume it's solved.

[abra123cadabra]

You could also try the order editor contribution. It's well supported in the contributions support section in this forum. Latest version is working fine for changes of all sorts when needed.

 

abra