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Placing a downloadable doc. on my site


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So here's what I'm trying to do, and I'm not exactly sure on how to do it...

 

I would like to place a downloadable word document on my shipping/returns page of my webstore. I would like for customers to download and fill out a word file that I created whenever they wish to return a product.

 

How could I go about doing this??

Thanks!!!

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