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Intermittent problem with order total and tax


scotthatton

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Hi folks,

 

Is anyone aware of an intermittent problem with order total and tax? I find that with about 1 in 30 of my orders the shipping doesn't get included in the tax calculation.

 

There seems to be nothing different about these orders and I can't replicate the problem.

 

I'm using the MultiGeoZone MultiTable contribution for shipping and Credit Card CC_CCV mod for taking payment:

http://www.oscommerce.com/community/contributions,868/

 

I also have another very intermittent problem (about 1 in 100) where the customer gets charged double the price of the product, even though they only order one (and only one is shown on the system).

 

Thanks in advance for any suggestions.

 

Scott

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  • 2 weeks later...
Hi folks,

 

Is anyone aware of an intermittent problem with order total and tax? I find that with about 1 in 30 of my orders the shipping doesn't get included in the tax calculation.

 

There seems to be nothing different about these orders and I can't replicate the problem.

 

I'm using the MultiGeoZone MultiTable contribution for shipping and Credit Card CC_CCV mod for taking payment:

http://www.oscommerce.com/community/contributions,868/

 

I also have another very intermittent problem (about 1 in 100) where the customer gets charged double the price of the product, even though they only order one (and only one is shown on the system).

 

Thanks in advance for any suggestions.

 

Scott

 

Just bouncing this up in case anyone is aware....

 

Thanks,

Scott

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