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Payment Module deleted in Configuration table


mwalls59

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Hey,

 

We recently ran into a problem where the configuration values for our Payment Module, Shipping Module, and Orders Totals modules all were deleted. This allowed customers to checkout without entering in any shipping or payment information, which is obviously not good. I believe these module values were deleted from the configuration table when I clicked on the "Module" section in our admin backend. We just moved to a new server, and it seems that something to do with that caused a change that deletes these values whenever we click on the Modules in admin. If I click on Payment modules, the payment modules value is deleted.

 

Does anyone have an idea as to what might cause this to happen?

 

Thanks,

 

Matt

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I forgot to mention...we just upgraded to a new server. This did not used to happen on our old server. I don't know if it could indicate a problem, but we are getting the following error in admin now that we're on the new server. Everything seems to be working okay though...

 

Warning: is_dir(): open_basedir restriction in effect. File(/home/httpd/vhosts/ourwebsite.com/httpdocs/admin/backups/) is not within the allowed path(s): (/var/www/vhosts/ourwebsite.com/httpdocs:/tmp) in /var/www/vhosts/ourwebsite.com/httpdocs/admin/backup.php on line *line #*

 

Hey,

 

We recently ran into a problem where the configuration values for our Payment Module, Shipping Module, and Orders Totals modules all were deleted. This allowed customers to checkout without entering in any shipping or payment information, which is obviously not good. I believe these module values were deleted from the configuration table when I clicked on the "Module" section in our admin backend. We just moved to a new server, and it seems that something to do with that caused a change that deletes these values whenever we click on the Modules in admin. If I click on Payment modules, the payment modules value is deleted.

 

Does anyone have an idea as to what might cause this to happen?

 

Thanks,

 

Matt

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