Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Site Down for Maintenance


FidgetsNet

Recommended Posts

Hello.

I am running OSCommerce v2.2 MS2 (051113) and one of our customers sent me an email to let me know the site was still down for maintenance.

 

Funny thing is, I didn't do that.

 

Why is this happening?

 

We would like our site up and selling not dead and rotting.

 

-F

Link to comment
Share on other sites

could you be a bit more precise?

 

When you go online, is the site available?

If not, what exactly do you see?

Did you have your shop down for maintenance before and put it back up?

Do you have any down for maintenance contrib installed?

 

Like this, it's a bit like looking in a glassorb. Might be some mix up on shared servers, but it certainly pays to verify first.

 

abra

The First Law of E-Commerce: If the user can't find the product, the user can't buy the product.

 

Feedback and suggestions on my shop welcome.

 

Note: My advice is based on my own experience or on something I read in these forums. No guarantee it'll work for you! Make sure that you always BACKUP the database and the files you are going to change so that you can rollback to a working version if things go wrong.

Link to comment
Share on other sites

could you be a bit more precise?

 

When you go online, is the site available?

If not, what exactly do you see?

Did you have your shop down for maintenance before and put it back up?

Do you have any down for maintenance contrib installed?

 

Like this, it's a bit like looking in a glassorb. Might be some mix up on shared servers, but it certainly pays to verify first.

 

abra

http://www.fidgets.net

 

All we get is "Fidgets.Net is down for maintenance. Please check back later."

 

No, we did nothing in regards to placing anything in maintenance -- it was running, now its not.

 

We can still access the admin side - but that is pointless.

Link to comment
Share on other sites

Might be a stupid question, but did you check with your host if they did something?

 

Here is the source code of the "maintenance" message:

 

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

<html>
<head>
<title>Fidgets - Fidgets are cool gadgets that sit atop a number two pencil and keep your fidgeting fingers busy.  great for kids in class!</title>
<meta http-equiv="Expires" content="Mon, 01 Jan 1990 01:00:00 EST">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

<meta name="author" content="Eric Montgomery" />

<meta name="generator" content="Taco HTML Edit" />

<!--<meta http-equiv="REFRESH" content="1; URL=http://www.fidgets.net/buy">-->
</head>

<body>

<font size="+2" color="#000000" face="Arial, Helvetica, sans-serif">
Fidgets.Net is down for maintenance.  Please check back later.
</font>

</body>
</html>

 

Just curious, is this what you put in your title and do you know this author? If your host doesn't have anything to do with it and you don't know this author, then either your shop is "hijacked" or something is mixing up shops on the host if there are more osC shops hosted.

 

abra

The First Law of E-Commerce: If the user can't find the product, the user can't buy the product.

 

Feedback and suggestions on my shop welcome.

 

Note: My advice is based on my own experience or on something I read in these forums. No guarantee it'll work for you! Make sure that you always BACKUP the database and the files you are going to change so that you can rollback to a working version if things go wrong.

Link to comment
Share on other sites

Just googled for your site...

 

1. Fidgets - Fidgets are cool gadgets that sit atop a number two ...

Fidgets.Net is down for maintenance. Please check back later.

www.fidgets.net/

 

To be honest, that doesn't look good. Usually pages cached in google are much older...

 

Hm, actually, the page info says that your site has been modified 27 May 2006 16:01:16. So that's quite a while and google might have come back to index your shop.

 

Get in touch with your webhost asap.

 

abra

The First Law of E-Commerce: If the user can't find the product, the user can't buy the product.

 

Feedback and suggestions on my shop welcome.

 

Note: My advice is based on my own experience or on something I read in these forums. No guarantee it'll work for you! Make sure that you always BACKUP the database and the files you are going to change so that you can rollback to a working version if things go wrong.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...