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Internet Explorer trucates string


otavio

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Hi,

Please I need help. After new install of OSC in a new host, I had a very strange problem: using IE or OPERA when I click Buy Now Bottom the string trucate like below. When I use Firefox it doesn?t happen, the sistem works well. How can I fix this?

 

IE and OPERA

http://ecatalogos.com.br/catalog/shopping_cart.php?sort=2a

 

FIREFOX

http://ecatalogos.com.br/catalog/shopping_...bfb409f700f0f06

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This is likely not really a problem. IE and Opera are accepting cookies, so the session ID in the URL string is not needed. For some reason Firefox is not accepting the cookie, so the osCsid is added to the string. Likely you have a setting in Firefox that is denying cookies.

 

Regards

Jim

See my profile for a list of my addons and ways to get support.

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Jim,

in fact, the problem is solved increasing the control to not accepted cookies in IE. But, before, the control was in medium level and, after buy something, the basket was empty. The truncated string becomes impossible to continue the shopping. It is possible to solve this through OSC?

 

 

 

This is likely not really a problem. IE and Opera are accepting cookies, so the session ID in the URL string is not needed. For some reason Firefox is not accepting the cookie, so the osCsid is added to the string. Likely you have a setting in Firefox that is denying cookies.

 

Regards

Jim

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Jim,

in fact, the problem is solved increasing the control to not accepted cookies in IE. But, before, the control was in medium level and, after buy something, the basket was empty. The truncated string becomes impossible to continue the shopping. It is possible to solve this through OSC?

Your copy of IE may have been accepting the cookie and then deleting it. If so, there's no good way to solve that problem.

 

The only other thing that I can think of is is loss of session on the server end. Check your catalog/includes/configure.php; the last line should be

  define('STORE_SESSIONS', 'mysql');

 

Leaving that blank can cause problems on a shared server.

 

Regards

Jim

See my profile for a list of my addons and ways to get support.

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Jim,

this last line in configure.php is correct. Could you see the problem? Click in adress below.

http://www.ecatalogos.com.br

 

thank?s

Otavio.

 

 

Your copy of IE may have been accepting the cookie and then deleting it. If so, there's no good way to solve that problem.

 

The only other thing that I can think of is is loss of session on the server end. Check your catalog/includes/configure.php; the last line should be

  define('STORE_SESSIONS', 'mysql');

 

Leaving that blank can cause problems on a shared server.

 

Regards

Jim

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Jim,

this last line in configure.php is correct. Could you see the problem? Click in adress below.

http://www.ecatalogos.com.br

 

thank?s

Otavio.

Sorry, that server is giving me a broken file. Are you running SSL? If so, disable it and test again. Some SSL setups can cause loss of session.

 

Regards

Jim

See my profile for a list of my addons and ways to get support.

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Please, try again. Go to Cat?logos->Luzon to acess buy now bottom (compre agora).

Ot?vio

 

 

Sorry, that server is giving me a broken file. Are you running SSL? If so, disable it and test again. Some SSL setups can cause loss of session.

 

Regards

Jim

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Please, try again. Go to Cat?logos->Luzon to acess buy now bottom (compre agora).

Ot?vio

Still broken. After snooping through the code, I found the real URL: http://www.ecatalogos.com.br/loja/index.php

 

I've tested your site in both IE and Firefox, on Windows 2000 and XP, and Opera on Win2k, and I can't find a problem. Everything seems to work. I don't see anything wrong with any other part of the site that I've looked at either.

 

Have you made any changes in the code? If you have, try going back to a stock osCommerce and see if the problem is still there. I would also look very carefully at the includes/configure.php in both the catalog and admin sides. If you copied this from another host, you will need to make changes to match the file structure of your new host.

 

Regards

Jim

See my profile for a list of my addons and ways to get support.

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