I have a silly question and need your help

[Punkey]

:(

Hello every one. I have a silly question and need help.

I changed the host last week and they promised me to transfer my site within 2 hours.

no a week later not only they didn't finish the transfer, they manage to destroy my site

completely. All left of the site is "List of files". I am not programmer and don't know how to fix it.

I can not trust those guys either. :lol:

I greatly appreciate any help. :rolleyes:

Thanks a Million

[bobg7]

Do you have a complete backup of your files and database?

 

If you do, delete everything your host has loaded, load the backed up database and files, edit the configure.php files to point to the new database and it should be OK.

[Punkey]

Do you have a complete backup of your files and database?

 

If you do, delete everything your host has loaded, load the backed up database and files, edit the configure.php files to point to the new database and it should be OK.

Hello and thanks for your help.

I uploaded the site using Dreamweaver. I am not sure if it is complete.

I did try puting them on site again and that is why I have the list that looks like this.

Index of /

Name Last modified Size Description

[rabbitseffort]

this is pretty vauge--did you edit your config files also? More info will be needed

[Punkey]

this is pretty vauge--did you edit your config files also? More info will be needed

No I did not.

[ozcsys]

No I did not.

 

 

Then you will need to. Is your database populated? These are things that need to be done when moving your store.

[Jack_mcs]

:(

Hello every one. I have a silly question and need help.

I changed the host last week and they promised me to transfer my site within 2 hours.

no a week later not only they didn't finish the transfer, they manage to destroy my site

completely. All left of the site is "List of files". I am not programmer and don't know how to fix it.

I can not trust those guys either. :lol:

I greatly appreciate any help. :rolleyes:

Thanks a Million

Have you closed down your old site? If not, you can just grab everything from there again. What does your new host have to say about this? They should fix it if they offerred to transfer the site. If they don't know how, then you may want to look for another host before you get in too deep.

 

Jack

[Punkey]

Then you will need to. Is your database populated? These are things that need to be done when moving your store.

Hi, What you mean "Is your database populated?"? :blush: How do I find about it?

What do you think I should do?

Regards.

[Punkey]

Hello again,

While I was trying to move files around to see if I can salvage the site, I noticed

that ADMIN area is empty. There are lot of files in Cpanel but nothing in ADMIN.

Any idea? :'(

As always, apreciate your help.

[nat8100]

As Jack asked, do you have access to your site with your old host.. i.e. is it still live somewhere?

What you mean "Is your database populated?"?

You need to create the database with your new host.. hopefully you should have a backup which you will need to restore.

 

Basically.. steps to move your site.

- Backup database, download files from old host

- upload files to new host

- restore database

- edit configure files

 

Your new host should be able to help with this, otherwise, as Jack also said, you should look for another host.

[Punkey]

As Jack asked, do you have access to your site with your old host.. i.e. is it still live somewhere?

 

You need to create the database with your new host.. hopefully you should have a backup which you will need to restore.

 

Basically.. steps to move your site.

- Backup database, download files from old host

- upload files to new host

- restore database

- edit configure files

 

Your new host should be able to help with this, otherwise, as Jack also said, you should look for another host.

 

Hello again,

God knows I worked heard to fix the site! Forget about new host... they created this mess. I can not trust them with this problem. To answere Jack question, I closed account with old host.

I am half a way fixing the site only to find that most of links are broken.

I have no idea how to fix them. Can anybody help me? :lol:

Please, I need help asap.

Thank you so much.

[Punkey]

As Jack asked, do you have access to your site with your old host.. i.e. is it still live somewhere?

 

You need to create the database with your new host.. hopefully you should have a backup which you will need to restore.

 

Basically.. steps to move your site.

- Backup database, download files from old host

- upload files to new host

- restore database

- edit configure files

 

Your new host should be able to help with this, otherwise, as Jack also said, you should look for another host.

 

Hello again,

God knows I worked heard to fix the site! Forget about new host... they created this mess. I can not trust them with this problem. To answere Jack question, I closed account with old host.

I am half a way fixing the site only to find that most of links are broken.

I have no idea how to fix them. Can anybody help me? :lol:

Please, I need help asap.

Thank you so much.

[Jack_mcs]

My guess is that they just have the configure file messed up. You could try posting it here, minus the sensitive data, for someone to look at.

 

Jack

[Punkey]

My guess is that they just have the configure file messed up. You could try posting it here, minus the sensitive data, for someone to look at.

 

Jack

 

OK. Here it is. There is no sensitive data in this?

 

*** wrong file ***

[Punkey]

My guess is that they just have the configure file messed up. You could try posting it here, minus the sensitive data, for someone to look at.

 

Jack

Hi, here is more.

 

*** still wrong file ***

[Jack_mcs]

Wrong one. The includes/configure.php file.

 

Jack

[Punkey]

Wrong one. The includes/configure.php file.

 

Jack

<?php

/*

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

 

Copyright © 2003 osCommerce

 

Released under the GNU General Public License

*/

 

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://bxxxxxx.com'); // eg, http://localhost - should not be empty for productive servers

define('HTTPS_SERVER', 'https://gxxxxxxxxxx.net'); // eg, https://localhost - should not be empty for productive servers

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'bxxxxxx.com');

define('HTTPS_COOKIE_DOMAIN', 'gxxxxxxxxxxxx.net');

define('HTTP_COOKIE_PATH', '/');

define('HTTPS_COOKIE_PATH', '/');

define('DIR_WS_HTTP_CATALOG', '/');

define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

define('DIR_FS_CATALOG', '/home/gxxxxxxtc/public_html/bxxxxxu/');

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

// define our database connection

define('DB_SERVER', 'localhost'); // eg, localhost - should not be empty for productive servers

define('DB_SERVER_USERNAME', 'gxxxxxxx_osc2');

define('DB_SERVER_PASSWORD', '3xxx[6xxxxx');

define('DB_DATABASE', 'gxxxxxxx_osc2');

define('USE_PCONNECT', 'false'); // use persistent connections?

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

?>

Thanks.

Punkey

[Jack_mcs]

It looks OK. Is the site in your Card the site with the problem? It doesn't appear to have any files loaded at all. If that is not it, a link to the site might help.

 

Jack

[Punkey]

It looks OK. Is the site in your Card the site with the problem? It doesn't appear to have any files loaded at all. If that is not it, a link to the site might help.

 

Jack

Here is Part of it, index and many other pages can not be find!!.

Baskets4u.com

I am puzzeled!

[Jack_mcs]

In your configure file, try changing this

define('DIR_FS_CATALOG', '/home/gxxxxxxtc/public_html/bxxxxxu/');

to this

define('DIR_FS_CATALOG', '/home/gxxxxxxtc/public_html/');

 

Jack

[Punkey]

In your configure file, try changing this

define('DIR_FS_CATALOG', '/home/gxxxxxxtc/public_html/bxxxxxu/');

to this

define('DIR_FS_CATALOG', '/home/gxxxxxxtc/public_html/');

 

Jack

Ok, I did it, but nothing happend! :blush: now what?

[spax]

I think this may be a STS issue. If you view source on your page, you have 2 base href

 

<base href="http://www.gourmetcollection.com/"> Your old domain?

 

<base href="http://baskets4u.com/"> Your new one.

 

The page is calling for a JavaScript from the old domain which is doing something with application top. There is alot of mixed code in there and I don't know enough about STS to tell you what to do but I think that is where some problems lie.

[Punkey]

I think this may be a STS issue. If you view source on your page, you have 2 base href

 

<base href="http://www.gourmetcollection.com/"> Your old domain?

 

<base href="http://baskets4u.com/"> Your new one.

 

The page is calling for a JavaScript from the old domain which is doing something with application top. There is alot of mixed code in there and I don't know enough about STS to tell you what to do but I think that is where some problems lie.

Hi,

You are right on the target.

STS is contrib and used onley for first page.

Any idea what can possibly done to correct it?

any help is greatly appreciated. :ph34r:

[Guest]

Well I think I can help with your product images. Those need to be in the catalog/images folder to link properly. It looks like they were just tossed into the catalog folder so moveing those into catalog/images might get them to show up.

[Guest]

Also if you have your database backup and the database name and password isn't the same at the new site as it was at the old site, then you need to change that in both your config files.

 

Looking over your site it doesn't look like there is alot messed up I don't think.

 

PM me with your email addy and I'll try and help you out some.