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osCommerce

The e-commerce.

"order update"-emails languege question


killerwhale65

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Posted

hi,

 

When i change the status of an order (fe pending, shipped ...) a mail is sent to the customer.

 

However the language of this email (i am using 2 languages), does not depend on the language in which the customer placed the order, but on the language of the admin interface where i am sending the order update.

 

Is that correct? Shouldnt it be more logical to have the email sent in the customers language? Because i (admin) am only using 1 language in the admin-part, so i would have to switch for each customer if each customer speaks another language.

 

Please advice.

 

Thanks!

 

Matt

Matthias Thoen

my contribution: Photo Gallery for osCommerce

--check my homepage in my CARD--

Posted
hi,

 

When i change the status of an order (fe pending, shipped ...) a mail is sent to the customer.

 

However the language of this email (i am using 2 languages), does not depend on the language in which the customer placed the order, but on the language of the admin interface where i am sending the order update.

 

Is that correct? Shouldnt it be more logical to have the email sent in the customers language? Because i (admin) am only using 1 language in the admin-part, so i would have to switch for each customer if each customer speaks another language.

 

Please advice.

 

Thanks!

 

Matt

how is your website supposed to know what language your customer prefers?

you need to look for a contrib if this is important to you

Posted

well, when a customer orders something, it is sent in the correct language, so i think it shouldnt be too hard. Don't ask me how it is supposed to know the language, i didnt write it. I am just asking a simple question so no need to get harsh.

Matthias Thoen

my contribution: Photo Gallery for osCommerce

--check my homepage in my CARD--

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