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Lost customer website


Anne Gaudette

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<_< I lost my customer website. I was in the configuration on the admin side. I went to tools and define languages and then index.php -in that area I made a change to try and get rid of the default language in the customer's view. After I made the change the customer website address is now just a blank screen. Any ideas on how to fix that? They would need to be written for a totally computer language challenged person. Thanks, Annie

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<_< I lost my customer website. I was in the configuration on the admin side. I went to tools and define languages and then index.php -in that area I made a change to try and get rid of the default language in the customer's view. After I made the change the customer website address is now just a blank screen. Any ideas on how to fix that? They would need to be written for a totally computer language challenged person. Thanks, Annie

 

Hey its easy just upload the backup index file - you did make a make up didnt you?

Regards,

Clive

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:-" No, I did not. The back up manager did not work. bummer huh...

Not quite sure how anyone can help you on this one. Do you have any kind of backup of the site?

I personally never use the file manager through the store - I would always recommend using ftp atleast this way you can download the file you wish to edit and make a copy of it before you make changes.

sorry I couldn't be of more help

Regards,

Clive

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Not quite sure how anyone can help you on this one. Do you have any kind of backup of the site?

I personally never use the file manager through the store - I would always recommend using ftp atleast this way you can download the file you wish to edit and make a copy of it before you make changes.

sorry I couldn't be of more help

 

 

:) It was nice to know there is someone out there! I was thinking about what you wrote and I do not know what ftp stands for. Once I get this problem fixed it would be nice to know what that means and how to do that. Could you help me with that part?

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