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osCommerce

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Send email of order on confirm order problem


scottmason

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Posted

I'm sure this is a really simple thing but I do not seem to be gettting an email of the customers order once they confirm their order.

 

I have checked my email settings and all seems fine, I have tried other things like disabling SSL but still no luck.

 

Is there a simple solution to this?

Posted

do any other emails work?

 

if you go to catalog/admin and send email, does it send?

Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back!

 

Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you?

 

There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere.

 

CHOOCH

Posted
do any other emails work?

 

if you go to catalog/admin and send email, does it send?

Hi,

I have the email sending problem too, my setup wont send any maisl at all , except if I add an email address in the "send extra mails" section. Then it sends to that address only.

I have tried to :

change mail.php in includes/classes/

Find:

mail($to_addr, $subject, $this->output, 'From: ' . $from . $this->lf . 'To: ' . $to . $this->lf . implode($this->lf, $this->headers) . $this->lf . implode($this->lf, $xtra_headers));

 

replace by

mail($to_addr, $subject, $this->output, 'From: ' . $from . $this->lf . 'To: ' . $to . $this->lf . implode($this->lf, $this->headers) . $this->lf . implode($this->lf, $xtra_headers), '-f [email protected]);

 

Of course replace [email protected]) by your own mail address registered at your provider.

 

do thi sbut wont work !

can you / anyone help please

Posted
Hi,

I have the email sending problem too, my setup wont send any maisl at all , except if I add an email address in the "send extra mails" section. Then it sends to that address only.

I have tried to :

change mail.php in includes/classes/

Find:

mail($to_addr, $subject, $this->output, 'From: ' . $from . $this->lf . 'To: ' . $to . $this->lf . implode($this->lf, $this->headers) . $this->lf . implode($this->lf, $xtra_headers));

 

replace by

mail($to_addr, $subject, $this->output, 'From: ' . $from . $this->lf . 'To: ' . $to . $this->lf . implode($this->lf, $this->headers) . $this->lf . implode($this->lf, $xtra_headers), '-f [email protected]);

 

Of course replace [email protected]) by your own mail address registered at your provider.

 

do thi sbut wont work !

can you / anyone help please

 

 

I fixed it - I stupidly didn't have an email address in the Send Extra Email box

 

Now all is working fine that end, but now i have a new problem:

 

The Contact Us form returns a a 403 Error access denied.

 

This only happens in the Safari Browser on a Mac it works ok in all other browsers.

 

any ides?

 

cheers

Posted
I fixed it - I stupidly didn't have an email address in the Send Extra Email box

 

Now all is working fine that end, but now i have a new problem:

 

The Contact Us form returns a a 403 Error access denied.

 

This only happens in the Safari Browser on a Mac it works ok in all other browsers.

 

any ides?

 

cheers

you know mine wont send!. only to the one in the extar emaisl box gets the email when an order i smade but when opening a new account it wont send at all can you help pls.

Posted
you know mine wont send!. only to the one in the extar emaisl box gets the email when an order i smade but when opening a new account it wont send at all can you help pls.

 

 

Try changing the Transport method in the your Email Options to either Sendmail or smtp

 

if you are running on a Linux server it should be sendmail

if you are running on a Windows server it should be smtp

 

I think

 

good luck

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