10incher Posted April 28, 2006 Posted April 28, 2006 Everything on my store seemed to be running fine when I first installed it, but 2 problems have recently arrisen. 1. Whenever someone makes an order, I don't recieve the order confirmation email. I can send emails through admin and I also checked my spam folder for the email and nothing. Any idea what this may be? It was working when I first set up the store and suddenly stopped after a few months. I didn't change anything that could affect this. 2. Every so often when someone makes an order, it doesn't record it in the admin section under orders. A Paypal payment will go through but when I check in admin for the order it is not there. The customer profile who made the order is there though (under customers). This doesn't happen all the time, just every once in awhile. Just wondering if these are known bugs or problems that there is a fix for.
10incher Posted April 28, 2006 Author Posted April 28, 2006 I found the fix for problem 2, still need to resolve problem 1 (with the email)
insomniac2 Posted April 28, 2006 Posted April 28, 2006 Ignore this post. Forum submit is stalling and double posting my messages.
insomniac2 Posted April 28, 2006 Posted April 28, 2006 I have been having the same type of problems recently to 10. I ended up painfully having to recode most of my tep_mail functions in a lot of files ... which I don't like to do. It made no sense .. no rhyme or reason. Some worked .. some did not. If one works they should all work I would think.
Guest Posted April 29, 2006 Posted April 29, 2006 sometimes you install a contribution or you modify the code that affects the arguments that are passed to the tep_mail function. For example if you do not properly set the from field it could force the server to ignore sending emails.
10incher Posted May 5, 2006 Author Posted May 5, 2006 sometimes you install a contribution or you modify the code that affects the arguments that are passed to the tep_mail function. For example if you do not properly set the from field it could force the server to ignore sending emails. Is there anything specific i should look for to change that will resolve this, or is it just one of those things that it could be anything making the problem?
10incher Posted June 23, 2006 Author Posted June 23, 2006 It seems now i am not getting any notification emails when someone makes a purchase.
bouncefish Posted June 23, 2006 Posted June 23, 2006 I am also not getting ANY e-mails that are sent. Not from orders (as a customer), not e-mails sent directly from the osCommerce admin, or anything. Anyone know where to start for troubleshooting?
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