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Question about zones and states


swtnhpy

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Posted

I have been trying to figure this out for months now and can't seem to find the problem. I am in the state of WV, I only need to charge tax for that state. In my admin, under Location/Taxes I have as follows:

 

Countries I have only the US

Zones I have all the states in the US listed

Tax Zones I have a folder that says United States (lower 48) and if I click on the folder, all the states come up and then I have one that says WV

Tax Classes I have Taxable Goods

Tax Rates I have 7% on Taxable goods

 

This is my problem, when creating an account and you get to where you put in your state....it goes to a different page that keeps putting the state as Alabama. I can't understand why it is doing this. Any ideas?

Posted

ok in your Admin>Location/Taxes Countries needs to be United States (ISO code is USA) and Tax Zone is should be name of your state full name not abrv. like mine is Texas not TX. then got to your Tax Rate then Taxable Goods then enter the percentage of your Tax rate for that state

Wade Morris

Amarillo, Texas

 

Before you do any changes on your site you need to do BACKUP! BACKUP!

Posted

Ok...I have everything just as you said but in the zones one I have all the states in the US listed as it came with standard. I think I have everything right but when I do a test account, I put in the state as normal but something happens between hitting continue to set up the account and when it saves it in the admin side. When looking up the account, it saves the state as alabama and it won't let me change it.

Posted
Ok...I have everything just as you said but in the zones one I have all the states in the US listed as it came with standard. I think I have everything right but when I do a test account, I put in the state as normal but something happens between hitting continue to set up the account and when it saves it in the admin side. When looking up the account, it saves the state as alabama and it won't let me change it.

 

 

ok when you create account when you drop down a menu of state: If I put in my state which is Texas and will automaticlly changes to Alabama is what you are saying?

 

and give me your addy so I can take a look

Wade Morris

Amarillo, Texas

 

Before you do any changes on your site you need to do BACKUP! BACKUP!

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