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Duplicate emails being sent


gst20psi

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Hello,

Anytime a customer sends a qustion to us from the site or we get a order we will get two of the same emails each time. Even if we send a email to a customer they get two emails. Any ideas which file i have two of or the location where i should look?

Thanks!

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  • 1 year later...

I'm having the same problem and searching here took me to this old post! :-" So, does anyone want to take a stab at this? It's pretty annoying for both us and the customers... :lol:

 

 

EDIT

Never mind, found it: changed from SMTP back to sendmail and that fixed it! :)

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  • 5 months later...
I'm having the same problem and searching here took me to this old post! :-" So, does anyone want to take a stab at this? It's pretty annoying for both us and the customers... :lol:

 

 

EDIT

Never mind, found it: changed from SMTP back to sendmail and that fixed it! :)

That will fix it most times.

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I got 9 confirmation emails for one order. any one knows????

Does it happen on all orders?

 

Are they all sent to the same email address?

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Never mind, found it: changed from SMTP back to sendmail and that fixed it! :)

 

Hello,

I have the same problem.

The thing is that I can not use sendmail because the "Contact us" form is not working properly with sendmail. See:

http://www.oscommerce.com/forums/index.php?sho...p;#entry1262810

 

Does anybody know how to really fix this bug?

 

These two email address in the TO: are very anoying and unprofessional for an online store.

 

Thanks in advance for any advice.

 

Regards,

Alfredo.

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That will fix it most times.

I, too, am having the same problem. I received 4 emails for one order and so did the customer. Very unprofessional. I checked and I do have my email options set to sendmail and not SMTP. Anyone have a true fix for this? I would hate for someone to get annoyed and not come back to my site or tell others not to purchase unless they wanted a bunch of email clogging up their mailbox.

 

Thanks!!

Michelle

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