techlh Posted March 30, 2006 Posted March 30, 2006 About a month back my clients site went live. The site, http://www.woodnwine.com has been running smoothly until a few days ago. Suddenly my client is unable to update and add products. Here's where it gets strange. When I go into the admin, or into phpMyAdmin to look at the database, I can see the changes, updates, and new products. But they don't show up in the "regular" website. What gives? Will
custodian Posted March 30, 2006 Posted March 30, 2006 About a month back my clients site went live. The site, http://www.woodnwine.com has been running smoothly until a few days ago. Suddenly my client is unable to update and add products. Here's where it gets strange. When I go into the admin, or into phpMyAdmin to look at the database, I can see the changes, updates, and new products. But they don't show up in the "regular" website. What gives? Will I could be way off on this, but I'm not sure if caching would effect this. In Admin -> tools, cache maybe try clearing it? My Contributions Henry Smith
techlh Posted March 30, 2006 Author Posted March 30, 2006 I could be way off on this, but I'm not sure if caching would effect this. In Admin -> tools, cache maybe try clearing it? Thanks Henry, I'll try it. I tried CTRL-F5 and even tried a different PC, but I'll try this too. Will
techlh Posted March 30, 2006 Author Posted March 30, 2006 I could be way off on this, but I'm not sure if caching would effect this. In Admin -> tools, cache maybe try clearing it? In Tools/Cache, all the items say 'file does not exist'. Looks like something didn't get transferred over when I went from staging to live. Can someone tell me where these cache files/directories should be? Will
custodian Posted April 1, 2006 Posted April 1, 2006 In Tools/Cache, all the items say 'file does not exist'. Looks like something didn't get transferred over when I went from staging to live. Can someone tell me where these cache files/directories should be? Will If it says file does not exist than I don't beleive that is your problem. This may seem like an odd question, but there are two configure.php files One in the catalog/includes folder and one in the admin/includes folder Both have settings to call the db and provide user name and password. Is it possible that the catalog db and the admin db are different? And that you are checking the admin db and confirming the entries, but the catalog db is looking at a backup copy with a different name? If not, then I'm really not sure. My Contributions Henry Smith
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