badazztoyz Posted March 29, 2006 Posted March 29, 2006 hello i deleted an order and it had my customers visa number on it and he placed a new order and said the vsia info was in the old one and hes on vacation now...how can i find this order. i deleted it two days ago
custodian Posted March 29, 2006 Posted March 29, 2006 hello i deleted an order and it had my customers visa number on it and he placed a new order and said the vsia info was in the old one and hes on vacation now...how can i find this order. i deleted it two days ago Well if you have his visa number how would you charge it? A Merchant account? If so, go to your mrchant account, look up the previous order and get the card number, expiration date (and other sutff) from there. My Contributions Henry Smith
badazztoyz Posted March 29, 2006 Author Posted March 29, 2006 Well if you have his visa number how would you charge it? A Merchant account? If so, go to your mrchant account, look up the previous order and get the card number, expiration date (and other sutff) from there. no i punch in the visa stuff manually and the visa number was on the order i deleted not on the new one..sorry for confusion
Guest Posted March 29, 2006 Posted March 29, 2006 Ask your host, they might have a daily backup of your DB.
custodian Posted March 29, 2006 Posted March 29, 2006 no i punch in the visa stuff manually and the visa number was on the order i deleted not on the new one..sorry for confusion Still, you shoudl then either have a transaction report to reference or a paper trail from the terminal My Contributions Henry Smith
AlanR Posted March 30, 2006 Posted March 30, 2006 Still, you shoudl then either have a transaction report to reference or a paper trail from the terminalThere's no way to establish or rebuild a paper trail from terminals (any longer). Neither the receipts nor the settlement reports are allowed to show complete card details. Local: Mac OS X 10.5.8 - Apache 2.2/php 5.3.0/MySQL 5.4.10 • Web Servers: Linux Tools: BBEdit, Coda, Versions (Subversion), Sequel Pro (db management)
custodian Posted March 30, 2006 Posted March 30, 2006 There's no way to establish or rebuild a paper trail from terminals (any longer). Neither the receipts nor the settlement reports are allowed to show complete card details. Sorry that's right - It's been years since I used a physical terminal (offline), I forgot about the new privacy laws concerning that. My Contributions Henry Smith
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