Guest Posted April 25, 2007 Share Posted April 25, 2007 Vger, I am having an issue that may be with the CCGV(trad) and thought I would pick your brain. I installed and had a few issues (you helped me realize I had the wrong version of Paypal IPN so I got the right one and installed) everything was fine for a few transactions. Then on the last four- two with a coupon and two without, the customer is sent to Paypal and the order is caputured but then afterward when transferred back to my site the order is not updated to reflect the successful transaction. Nothing has changed in my files since adding the CCGV(Trad) and they are being returned to the checkout_process.php page. I think I am missing something but have been scratching my head tring to figure it out. At this point I can't even tell if it is the CCGV contrib or something else that could be causing it (but you know so much I thought I would ask you first). Thanks SO MUCH for your help! :'( Pattie Quote Link to comment Share on other sites More sharing options...
♥Vger Posted April 26, 2007 Author Share Posted April 26, 2007 It's almost impossible for me to tell you what is happening here, especially as it is happening to non-coupon payments as well. However, I can say that Pay Pal has been having problems recently. We've had several customers who have returned to our own website from Pay Pal and we haven't even had the email from Pay Pal confirming their payment. We've only found out by going to our Pay Pal account and seeing the orders listed there amongst other orders which we were notified about. The only reason we continue to use Pay Pal over other payment processors is because a lot of our business is done by invoicing people rather than by Checkout and Pay Pal allow us to invoice people electronically. Vger Quote Link to comment Share on other sites More sharing options...
jasonabc Posted April 27, 2007 Share Posted April 27, 2007 When I create a Free Shipping code - the shipping amount is deducted from the shopping cart total at checkout. The problem here is that if the customer selects FedEx Overnight (or similar) they get a whopping $50 odd dollars off the total - which is big hit for my client. Is there any way to configure CCGV (trad) so it will only apply Free Shipping to the cheapest FedEx or UPS option (Ground). Or maybe if the shipping option selected is less than say - ten dollars? Quote Jason My Contributions: Paypal Payflow PRO | Rollover Category Images | Authorize.net Invoice Number Fix Link to comment Share on other sites More sharing options...
♥Vger Posted April 27, 2007 Author Share Posted April 27, 2007 The problem with that idea is that Shipping is not a required module in osCommerce, because of the use of "Virtual Products" with no weight, whereas Payment is - and the Discount Coupon is applied AFTER the Shipping page. Because of all of the possible variations involved I don't think it's feasible to do it - even with the use of switches in the code. switches ******* discount voucher - no discount voucher free shipping - no free shipping all virtual products - mixed products - all physical products based on price of shipping etc ....the list goes on Vger Quote Link to comment Share on other sites More sharing options...
Guest Posted April 27, 2007 Share Posted April 27, 2007 It's almost impossible for me to tell you what is happening here, especially as it is happening to non-coupon payments as well. However, I can say that Pay Pal has been having problems recently. We've had several customers who have returned to our own website from Pay Pal and we haven't even had the email from Pay Pal confirming their payment. We've only found out by going to our Pay Pal account and seeing the orders listed there amongst other orders which we were notified about. The only reason we continue to use Pay Pal over other payment processors is because a lot of our business is done by invoicing people rather than by Checkout and Pay Pal allow us to invoice people electronically. Vger That makes alot of sense. Had another order after I asked this question and it was captured correctly so all appears okay now without me changing anything. Guess even Paypal has burps in their system from time to time. Thanks for all your help. Pattie Quote Link to comment Share on other sites More sharing options...
Guest Posted April 27, 2007 Share Posted April 27, 2007 When I create a Free Shipping code - the shipping amount is deducted from the shopping cart total at checkout. The problem here is that if the customer selects FedEx Overnight (or similar) they get a whopping $50 odd dollars off the total - which is big hit for my client. Is there any way to configure CCGV (trad) so it will only apply Free Shipping to the cheapest FedEx or UPS option (Ground). Or maybe if the shipping option selected is less than say - ten dollars? On the admin side you can always go to Order Total- Shipping and then select that orders over a certain dollar value can get free shipping. The customer does not choose the method- it just shows no selections on the shipping page at checkout. Hope this helps? Pattie Quote Link to comment Share on other sites More sharing options...
Guest Posted April 27, 2007 Share Posted April 27, 2007 I have this contribution installed but I dont see a link in shopping cart, I see one in my account page but when I put in amount it just says invalid amount. Any ideas? Thanks, George Quote Link to comment Share on other sites More sharing options...
Guest Posted April 28, 2007 Share Posted April 28, 2007 [sOLVED] I got that figured out. Now a question. The corner on the shopping cart box is sqaure now, how can I change it back to round, if I can with out messing up the contribution. Thanks, George Quote Link to comment Share on other sites More sharing options...
jasonabc Posted April 29, 2007 Share Posted April 29, 2007 On the admin side you can always go to Order Total- Shipping and then select that orders over a certain dollar value can get free shipping. The customer does not choose the method- it just shows no selections on the shipping page at checkout.Hope this helps? Pattie Hi - thanks for the suggestion. That's not really what I'm after though as this would give all orders over (x) amount free shipping and I need more control over who gets free shipping and who doesn't. Quote Jason My Contributions: Paypal Payflow PRO | Rollover Category Images | Authorize.net Invoice Number Fix Link to comment Share on other sites More sharing options...
Guest Posted May 2, 2007 Share Posted May 2, 2007 Hello. I've just recently installed the CCGV(trad) contrib and have come across a problem that I'm just not sure where to start trouble shooting. After editing a product, updating a special or any one of several other similar actions (including adding a new product) I am dumped onto a blank page rather than being returned to an appropriate admin page. This problem spans several different pages, (specials.php, categories.php, customers.php and more), so I believe the problem may stem from a PHP function(?). Interestingly, the changes/additions that I've specified always get applied, but I'm forced to use my browser's 'back' button to back to a page with the left navigation bar in order to continue. This issue is only on the admin side of my site. Can anyone give me an idea of what file might be causing this problem? Thanks in advance for your help, -Jesse Quote Link to comment Share on other sites More sharing options...
♥Vger Posted May 2, 2007 Author Share Posted May 2, 2007 I'm afraid you'll have to go back over the Install instructions, because you got something wrong somewhere. Vger Quote Link to comment Share on other sites More sharing options...
Guest Posted May 2, 2007 Share Posted May 2, 2007 Hello. I've just recently installed the CCGV(trad) contrib and have come across a problem that I'm just not sure where to start trouble shooting. After editing a product, updating a special or any one of several other similar actions (including adding a new product) I am dumped onto a blank page rather than being returned to an appropriate admin page. This problem spans several different pages, (specials.php, categories.php, customers.php and more), so I believe the problem may stem from a PHP function(?). Interestingly, the changes/additions that I've specified always get applied, but I'm forced to use my browser's 'back' button to back to a page with the left navigation bar in order to continue. This issue is only on the admin side of my site. Can anyone give me an idea of what file might be causing this problem? Thanks in advance for your help, -Jesse Quote Link to comment Share on other sites More sharing options...
♥Vger Posted May 2, 2007 Author Share Posted May 2, 2007 I've already answered your question in the post above. No one can tell you what it is that you have done incorrectly. You have to go back over the install procedure - because you made a mistake somewhere. Vger Quote Link to comment Share on other sites More sharing options...
Guest Posted May 3, 2007 Share Posted May 3, 2007 I've already answered your question in the post above. No one can tell you what it is that you have done incorrectly. You have to go back over the install procedure - because you made a mistake somewhere. Vger Yea, sorry about the double post. My internet blinked out and I didn't realize it, hence the duplication, and your super-fast reply made me really look dumb. Sorry again. Anyhow, I don't doubt that I did make a mistake somewhere, but I've gone through everything I've installed for CCGV on the admin side and can't find anything out of place. I've also compared my admin/categories.php file (since it seems to contain most of the functionality) and compared it against the files provided with my other installed contribs - everything is correct. Now I'm just not sure how to proceed with my troubleshooting, since the issue spans many pages. The reason I suspect that this may be related to my CCGV install is because the coupon/gift voucher pages are the only ones that actually return me to where it's supposed to after creating a new coupon/performing an edit/etc. From what I can tell, this action is preformed in " case 'update_confirm': " in the coupon_admin.php file, and the actions that are failing on the rest of the pages seems to be "case 'update_product':", etc. The other problem is that the function always WORKS, the database does get updated, I just don't get redirected BACK to the categories.php page, or newsletter.php or what have you. I know that no one can tell me what I've done incorrectly, but if someone could tell me where this redirect functionality is handled, whether or not it might be a SQL problem (?), could it be something in the catalog directory?? I just need an idea of where and/or what to look for... Thanks for ANY advice or direction... -Jesse Quote Link to comment Share on other sites More sharing options...
♥Vger Posted May 3, 2007 Author Share Posted May 3, 2007 The only thing I can think of is that there is a conflict with another contribution you have installed. I have noted in the past that CCGV does not work when you use the Lower Fee Fee, which is part of the default osCommerce. Vger Quote Link to comment Share on other sites More sharing options...
eftibug Posted May 7, 2007 Share Posted May 7, 2007 Hi, I'd like to install this contrib on my HEAVILY modified store. Should I install 1.2 + the latest fixes ? Is it stable ? Thanks ! Quote Link to comment Share on other sites More sharing options...
♥Vger Posted May 7, 2007 Author Share Posted May 7, 2007 The update of 18th November last year is stable. I do not know if it will work on your heavily modified store - because I have no idea how it has been modified. This is a judgemet only you can make. Vger Quote Link to comment Share on other sites More sharing options...
eftibug Posted May 7, 2007 Share Posted May 7, 2007 The update of 18th November last year is stable. I do not know if it will work on your heavily modified store - because I have no idea how it has been modified. This is a judgemet only you can make. Vger OK, thanks ! Don't worry, I'm able to dig and debug deep into the PHP code ! ;-) I just want to save time and don't see why I would code something that already exists ! Thanks again ! Quote Link to comment Share on other sites More sharing options...
eftibug Posted May 7, 2007 Share Posted May 7, 2007 OK, thanks !Don't worry, I'm able to dig and debug deep into the PHP code ! ;-) I just want to save time and don't see why I would code something that already exists ! Thanks again ! BTW, I just found a bug in catalog/account.php : the </tr> after the modified part belongs to the part before the modifs... :-) Bye ! Quote Link to comment Share on other sites More sharing options...
desk2web Posted May 12, 2007 Share Posted May 12, 2007 What an awesome contribution, which I will be using as a feature on http://bangorfuels2.desk2web.co.uk so that customers can effectively save money - purchasing gift vouchers which they redeem themselves so that their accounts build up ready for the winter when they need fuel more. Anyway, I thought I had installed the contrib properly, although the site is modified the main files were pretty straight forward to edit with winmerge, only issues were cos of price breaks contrib. I set up a sample gift voucher, GIFT_25, weight as 0 and set downloads to true - product purchase goes through, and I get the email to that effect, but nothing for the gift voucher itself, and the voucher does not appear in the queue. Also noticed that in Modules > Order Total the coupons option appears, but not gift vouchers; and that when I check My Account there is nothing about Account Balance - this is one feature I was really hoping to have so that customers can check how much they have saved up. I'm going to go and check every file again tomorrow, its late here now, but was wondering if there is anything I should check first? Quote Allan Young Link to comment Share on other sites More sharing options...
♥Vger Posted May 12, 2007 Author Share Posted May 12, 2007 The showing of a voucher balance under My Account was an optional extra tagged onto the end of the install of CCGV(trad). Your other problems either mean that you did not complete the install, or else the modules did not activate as they are set to do when you ran the sql file into your database. Vger Quote Link to comment Share on other sites More sharing options...
yos40 Posted May 13, 2007 Share Posted May 13, 2007 Hello, I seem to bump into some kind of a problem after the checkout_shipping.php page that i choose the shipping method i press continue and it takes me to the checkout_payment.php page where i get this error Fatal error: Call to undefined function: count_contents_virtual() in /home/content/i/s/r/israelibadamm/html/checkout_payment.php on line 75 I tried to play with this file but i don't seem to find anything this is the code from 64 to 88 require(DIR_WS_CLASSES . 'order.php'); $order = new order; if (!tep_session_is_registered('comments')) tep_session_register('comments'); $total_weight = $cart->show_weight(); $total_count = $cart->count_contents(); // load all enabled payment modules require(DIR_WS_CLASSES . 'payment.php'); $payment_modules = new payment; require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CHECKOUT_PAYMENT); $breadcrumb->add(NAVBAR_TITLE_1, tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL')); $breadcrumb->add(NAVBAR_TITLE_2, tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL')); ?> <!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN"> <html <?php echo HTML_PARAMS; ?>> <head> <meta http-equiv="Content-Type" content="text/html; charset=<?php echo CHARSET; ?>"> <title><?php echo TITLE; ?></title> <base href="<?php echo (($request_type == 'SSL') ? HTTPS_SERVER : HTTP_SERVER) . DIR_WS_CATALOG; ?>"> <link rel="stylesheet" type="text/css" href="stylesheet.css"> <script language="javascript"><!-- var selected; any idea??? thanks for the help Quote Link to comment Share on other sites More sharing options...
♥Vger Posted May 13, 2007 Author Share Posted May 13, 2007 any idea??? Yes, go back over the install again - because you haven't installed it correctly. Vger Quote Link to comment Share on other sites More sharing options...
desk2web Posted May 13, 2007 Share Posted May 13, 2007 The showing of a voucher balance under My Account was an optional extra tagged onto the end of the install of CCGV(trad). Your other problems either mean that you did not complete the install, or else the modules did not activate as they are set to do when you ran the sql file into your database. Vger OK, managed to get the Gift Vouchers to show on the payment screen. Admin can send out Gift Vocuhers manually, which are received by the customer, but when I redeem them in an order they still show as unredeemed in admin. A I checked and can confirm that all the optional changes for displaying the voucher balance within My Account were done, but nothing shows. I am now at the stage that I am looking for someone to check over my code and I'll pay them to sort it out, its that urgent for me. Anyone interested in this as a paying gig please contact me. Quote Allan Young Link to comment Share on other sites More sharing options...
grantjm Posted May 14, 2007 Share Posted May 14, 2007 It's obvious that the discount is only being applied to the shipping calculation. Please make sure that you leave the settings for Gift Vouchers and Discount Coupons as they were when CCGV was installed. It appears that you have altered the settings. Another possibility is that you have not enabled discount coupons under Modules --> Order Total. Vger Hi Vger, I believed I have made a BOBO of my GCGV as after I made the change as shown under "List of files to be edited" 14. # catalog/includes/languages/english.php (EDIT) Add the following line to the end of the file just before the closing ?> tag require(DIR_WS_LANGUAGES . 'add_ccgvdc_english.php'); // CCGV I now get this - "Warning: main(includes/add_ccgvdc_application_top.php): failed to open stream: No such file or directory in /home/content/b/y/r/ongad/html/catalog/includes/application_top.php on line 509 Fatal error: main(): Failed opening required 'includes/add_ccgvdc_application_top.php' (include_path='.:/usr/local/lib/php') in /home/content/b/y/r/ongad/html/catalog/includes/application_top.php on line 509" And this in my /catalog/admin/ Warning: main(includes/languages/add_ccgvdc_english.php): failed to open stream: No such file or directory in /home/content/b/y/r/ongad/html/catalog/admin/includes/languages/english.php on line 301 Fatal error: main(): Failed opening required 'includes/languages/add_ccgvdc_english.php' (include_path='.:/usr/local/lib/php') in /home/content/b/y/r/ongad/html/catalog/admin/includes/languages/english.php on line 301Warning: main(includes/languages/add_ccgvdc_english.php): failed to open stream: No such file or directory in /home/content/b/y/r/ongad/html/catalog/admin/includes/languages/english.php on line 301 Fatal error: main(): Failed opening required 'includes/languages/add_ccgvdc_english.php' (include_path='.:/usr/local/lib/php') in /home/content/b/y/r/ongad/html/catalog/admin/includes/languages/english.php on line 301" I know I have missed a step OR two - any ideas? http://www.oscommerce.com/forums/style_emotico...t/whistling.gif http://www.oscommerce.com/forums/style_emotico...t/whistling.gif Grant Quote BG Making the internet community better. Knowledge is power. Link to comment Share on other sites More sharing options...
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