chooch Posted December 13, 2006 Share Posted December 13, 2006 I have post this on another thread, but I thought since I actually use CCGV trad version, I may want to also mention it here. i think this is the wrong thread for that comment Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
ViernesV Posted December 14, 2006 Share Posted December 14, 2006 Hi. I installed this contrib and it works great mostly. I'm running my store with osCommerce 2.2 M2, the latest version of CCVG(trad), and Authorize Net AIM module (GPL). The Authorize module seems to be working fine. My problems is with the discount coupons. I have a coupon that should apply a discount to one specific product. It works fine when I enter it from the checkout_payment.php page. It applies the the discount only when the proper item is in the cart. However, after i redeem the code and the discount is added to the total on the checkout_confimation.php page. If at this point I go back to my cart and remove the item that has a coupon assigned to it and then proceed to check out again the discount is still being applied towards the total. So for intance, Item A is $1000 and there is a coupon associated with it for $200 Item B is $150 After i apply the coupon in the checkout_confirmation.php page i have ------------------------------ Products: Item A $1000 Item B $150 Sub-Total: $1150 Discount: $200 Total: $950 ------------------------------ I go back to my shopping cart and remove Item A then check out again and i get ----------------------------- Products: Item B $150 Sub-Total: $150 Discount: $150 Total: $0 ----------------------------- Has anybody encounted a similar problem or has any idea what could be causing this? I made a change to ot_coupon.php because i was having a problem getting the discount amount to show on the checkout_confirmation.php page. It would show only after i reshed the page once. I read on this thread that uncommenting this worked and it did but I'm not sure is this could possibly be causing my new situation. //$_SESSION['cc_id'] = $coupon_result['coupon_id']; //Fred commented out, do not use $_SESSION[] due to backward comp. Reference the global var instead. Any help would be greatly appreciated and yes, thank you so much for this and other great contributions by the way. :thumbsup: Viernes Quote Link to comment Share on other sites More sharing options...
♥Vger Posted December 14, 2006 Author Share Posted December 14, 2006 If you apply a discount coupon or voucher balance to a purchase then it remains in effect until you complete the purchase or logout (ending the session). Vger Quote Link to comment Share on other sites More sharing options...
garysgal Posted December 14, 2006 Share Posted December 14, 2006 I just began installation of this module and upon the first step (uploading the SQL file), I get this error: Error SQL query: # phpMyAdmin MySQL-Dump # Database : `ccgv_trad` # # Table structure for table `coupon_email_track` # CREATE TABLE coupon_email_track( unique_id int( 11 ) NOT NULL AUTO_INCREMENT , coupon_id int( 11 ) NOT NULL default '0', customer_id_sent int( 11 ) NOT NULL default '0', sent_firstname varchar( 32 ) default NULL , sent_lastname varchar( 32 ) default NULL , emailed_to varchar( 32 ) default NULL , date_sent datetime NOT NULL default '0000-00-00 00:00:00', PRIMARY KEY ( unique_id ) ) TYPE = MYISAM ; MySQL said: #1050 - Table 'coupon_email_track' already exists I have ot_discount_coupon_codes_2.1 installed - am I going to get a conflict? Any thoughts? Thank you! Quote Link to comment Share on other sites More sharing options...
bhughesiii2187 Posted December 14, 2006 Share Posted December 14, 2006 I have this contribution installed. When I go to purchase a voucher, it asks me for a shipping method and shows that it has a weight of 1lb even though the creation of the voucher says the weight is 0lbs. If this is supposed to be a "virtual item" why is it asking me for a shipping method instead of asking for an email address or what ever it needs? Quote Link to comment Share on other sites More sharing options...
♥Vger Posted December 14, 2006 Author Share Posted December 14, 2006 I have ot_discount_coupon_codes_2.1 installed - am I going to get a conflict? Any thoughts? Thank you! Probably, but I can't say for certain as I know nothing of that other contrib. why is it asking me for a shipping method Did you enable downloads? Does the Gift Voucher Model Number begin with GIFT? Vger Quote Link to comment Share on other sites More sharing options...
garysgal Posted December 14, 2006 Share Posted December 14, 2006 Thanks Vger - do you suggest I continue on with the install and see where it takes me? I'm not sure I can UNinstall the other coupon codes module... should I just overwrite with the files you included in this contribution? Quote Link to comment Share on other sites More sharing options...
bhughesiii2187 Posted December 14, 2006 Share Posted December 14, 2006 (edited) Gift Voucher model does begin with GIFT Have to find where to enable downloads Ok NVM Found it and its working, thanks Edited December 14, 2006 by bhughesiii2187 Quote Link to comment Share on other sites More sharing options...
ViernesV Posted December 14, 2006 Share Posted December 14, 2006 If you apply a discount coupon or voucher balance to a purchase then it remains in effect until you complete the purchase or logout (ending the session). Vger Hi. Thanks for the responce. I am only using discount coupons on my store. It makes sence for the discount to remain on the purchase if the discount is towards the entire order, but for my case I want it to work only when one specific item is being purchased. I believe I can do that when I create a coupon and assign it to work with only the products that I want it to. This part works fine. I can redeem the coupon only with the items that are listed in the "valid product list". But once I apply the discount it remains even when i remove the item that has a coupon. So if people do that I'm getting a lot of people with free stuff because the discount is greater than most of my products. :o I was wondering how I can make sure that the item is actually still in the order? So, if someone redeems a coupon with an item and then removes that item from the order the discount should also be removed. I have been lookin in order_total.php but can't figure out how to check for this. Any suggestions? Thank you so much. Viernes Quote Link to comment Share on other sites More sharing options...
♥Vger Posted December 14, 2006 Author Share Posted December 14, 2006 Any suggestions? No idea. That's not a feature of CCGV. There was some code posted earlier on this this thread, which you'd have to find yourself, which cleared the ccgv session if someone backtracked from checkout_confirmation and changed their order. That might help but it wouldn't do all you want it to. Vger Quote Link to comment Share on other sites More sharing options...
Grimmyfrombar Posted December 15, 2006 Share Posted December 15, 2006 Hello.. I've installed this just fine. I got one problem.. After the code is entered at check out it doesnt subtract the amount of the coupon/voucher. Just checks as normal. Anyone know why this is happening? Or what i need to do to fix it? Thanks, Lee. Quote Link to comment Share on other sites More sharing options...
Grimmyfrombar Posted December 15, 2006 Share Posted December 15, 2006 Sorry to say that's not going to happen. It's not as if you are the first to point that out to her. Vger Ah well.. Worth a shot :) Do you have any idea why the value of the coupon/voucher is not be subtracted from my total at check out? thanks, Lee. Quote Link to comment Share on other sites More sharing options...
♥Vger Posted December 15, 2006 Author Share Posted December 15, 2006 Which payment method are you using when that happens? Have you tried it using Check/Money Order and does the same happen with that payment method? Vger Quote Link to comment Share on other sites More sharing options...
bhughesiii2187 Posted December 15, 2006 Share Posted December 15, 2006 I am having another issue, the gift voucher is not being subtracted from the order total, and its being displayed below the total line during checkout. Quote Link to comment Share on other sites More sharing options...
chooch Posted December 15, 2006 Share Posted December 15, 2006 I am having another issue, the gift voucher is not being subtracted from the order total, and its being displayed below the total line during checkout. Hard to see how that is possible, what other modifications have you made to your site? I ask that because CCGV(trad) works fine on a fresh install Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
bhughesiii2187 Posted December 15, 2006 Share Posted December 15, 2006 My client has had me put on so many it is hard to list them all. It looks like this on the screen: Sub-Total: $25.00 IN Sales Tax 6%: $1.50 United Parcel Service (1x2lbs)(Ground): $6.79 Total: $33.29 Coupon: d109f9: -$2.65 The total doesn't reflect the -$2.65 Not sure where to look to fix the order. Quote Link to comment Share on other sites More sharing options...
chooch Posted December 15, 2006 Share Posted December 15, 2006 (edited) My client has had me put on so many it is hard to list them all. It looks like this on the screen:Sub-Total: $25.00 IN Sales Tax 6%: $1.50 United Parcel Service (1x2lbs)(Ground): $6.79 Total: $33.29 Coupon: d109f9: -$2.65 The total doesn't reflect the -$2.65 Not sure where to look to fix the order. why dont you read the install properly? go to admin and set the sort order to add the coupons just above the total: Sub-Total: $25.00 IN Sales Tax 6%: $1.50 United Parcel Service (1x2lbs)(Ground): $6.79 Coupon: d109f9: -$2.65 Total: $30.64 Edited December 15, 2006 by chooch Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
bhughesiii2187 Posted December 15, 2006 Share Posted December 15, 2006 I read the install, chances are my client went into admin and screwed it up. Quote Link to comment Share on other sites More sharing options...
chooch Posted December 15, 2006 Share Posted December 15, 2006 I read the install, chances are my client went into admin and screwed it up. But you should know what contributions you added for your client and as soon as 'that' coupon problem came up you should have known where to look! Anyway, i hope you re-arrange the order totals and it all works out for you. Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
sezz101 Posted December 15, 2006 Share Posted December 15, 2006 Hi, iv just installed CCGV(trad) & its all working fine except when i go to send a coupon code or voucher to a customer with a hotmail address.They send with no probs to other email addresses but the ones that have gone to hotmail accounts are saying theyv been sent but no one is receiving them.Do you have any idea why it would do this? thanks :) Quote Link to comment Share on other sites More sharing options...
chooch Posted December 15, 2006 Share Posted December 15, 2006 Do you have any idea why it would do this? thanks :) have they checked their junk mail box and added the URL to safelist? sometimes my sites do exactly the same thing and once customers add the [email protected] to the safelist all is well. Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
sezz101 Posted December 15, 2006 Share Posted December 15, 2006 have they checked their junk mail box and added the URL to safelist? sometimes my sites do exactly the same thing and once customers add the [email protected] to the safelist all is well. Yeah have checked junk mail but its not going to there either. I just checked something else & i think it may be my site not just the gift voucher part cuz i just tried sending a normal email from my site to a hotmail addy & that didnt work either.Am using oscommerce. Quote Link to comment Share on other sites More sharing options...
chooch Posted December 16, 2006 Share Posted December 16, 2006 I just checked something else & i think it may be my site not just the gift voucher part cuz i just tried sending a normal email from my site to a hotmail addy & that didnt work either.Am using oscommerce. If that's the case you will need to search the forums for an answer and i know for a fact there are threads upon threads of support for emailing problems. My hunch is your server is the issue not your store but the CCGV(trad) thread isn't the place for an answer for that. Good luck, I hope you sort it. Quote Upon receiving fixes and advice, too many people don't bother to post updates informing the forum of how it went. Until of course they need help again on other issues and they come running back! Why receive the information you require in good faith for free, only to then have the attitude to ignore the people who gave it to you? There's no harm in saying, 'Thanks, it worked'. On the contrary, it creates a better atmosphere. CHOOCH Link to comment Share on other sites More sharing options...
sezz101 Posted December 16, 2006 Share Posted December 16, 2006 If that's the case you will need to search the forums for an answer and i know for a fact there are threads upon threads of support for emailing problems. My hunch is your server is the issue not your store but the CCGV(trad) thread isn't the place for an answer for that. Good luck, I hope you sort it. thanks have now fixed the problem :) Quote Link to comment Share on other sites More sharing options...
GanodermaCoffee.com Posted December 16, 2006 Share Posted December 16, 2006 (edited) I have a problem..I have everything working as it should but when I try to process a credit card with the voucher being used it returns an error stating this: https://www.ganodermacoffee.com/checkout_payment.php?error_message=There+has+been+an+error+processing+your+credit+card%2C+please+try+again+: %20SGS-002301:%20Charge%20total%20must%20be%20the%20sum%20of%20subtotal,%20tax,%20value%20added%20tax,%20and%20shipping I use linkpoint, but I same sure that does not have matter, bu thought I would include it. Example of what I did: Sub-Total: $19.90 United States Postal Service (1 x 1.43lbs) (Priority (2 - 3 Days)): $4.20 TX TAX 8.25%: $1.64 Gift Vouchers: $9.95 Members Discount: $0.50 Total: $15.29 Does anyone know why this is not working for me. Edited December 16, 2006 by GanodermaCoffee.com Quote 800-541-0740 Healthy Coffee. Healthy Income. Call Me Today! Link to comment Share on other sites More sharing options...
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