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404 error messages


justnelenasmom

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Posted

HI all,

 

I thought my store had been working well until I realized I had no customers...I went to do some investigating and found the following 404 error pages popping up when I click on the following links:

 

My Account at the top of the page: The requested URL /FILENAME_ACCOUNT was not found on this server.

Log Yourself In: The requested URL /FILENAME_LOGIN was not found on this server.

create an account: The requested URL /FILENAME_CREATE_ACCOUNT was not found on this server.

Conditions of Use: The requested URL /FILENAME_CONDITIONS was not found on this server.

Contact Us: The requested URL /FILENAME_CONTACT_US was not found on this server.

 

I have installed the Points and Rewards system and all the files above SEEM to be intact. I'm not grasping why I can't get these files to appear.

 

I would love it if someone could help me out! My site addy is www.jewelsbyjewls.com I had my hosting company move the storefront to the root level, and didn't think to check things out from there.

 

Thanks!

Jewls

Posted

in filenames.php, you need to make sure that you have defined each one

 

For example: define('FILENAME_ACCOUNT', 'account.php');

 

just go through filenames.php and make sure each one is there.

Posted

Do you have a SSL certificate installed?

In both your catalog and admin/includes/configure.php do you have

define('ENABLE_SSL',

set to true?

 

If no to question 1 enable ssl should be set to false

 

The_Bear

Posted
Do you have a SSL certificate installed?

In both your catalog and admin/includes/configure.php do you have

define('ENABLE_SSL',

set to true?

 

If no to question 1 enable ssl should be set to false

 

The_Bear

 

I do, will have to check the settings, but why would that keep files from appearing? and where would I find that coding? I don't see it in filenames.php.

 

Jewls

Posted
in filenames.php, you need to make sure that you have defined each one

 

For example: define('FILENAME_ACCOUNT', 'account.php');

 

just go through filenames.php and make sure each one is there.

 

Those were not listed, so I listed them and they are all working well now, hope nothing else goes bad LOL

 

thanks for the heads up!

 

Jewls

Posted
Those were not listed, so I listed them and they are all working well now, hope nothing else goes bad LOL

 

thanks for the heads up!

 

Jewls

 

Since those weren't there, you might have others missing so compare your filenames.php to the original filenames.php that came with OSC and make sure everything in the original one is still in yours. May save you some other headaches!

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