Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

problem, need help


Crew38

Recommended Posts

Posted

Hi,

 

I have a little problem that few customers noticed me.

The problem is similar for the customers:

 

"Once I log in and go to checkout, it goes to the

shipping address page and were it says continue

checkout procedure I click the continue button to go

to the payment information and it just refreshs the

page back to the shipping address page. It will not

allow me to go no further than the shipping address

page."

 

It seems when he clicks, the database don't find where he wants to go.

At beginning the website had been set up for a .NET then I changed to .COM

Maybe there is still some .NET present on the database.

 

I don't see where this problem can come from.

 

Thanks.

Posted

means the customer hasn't selected a valid shipping method. That would cause this problem. But a default shipping is selected automatically unless you've made changes there.

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...