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"Specials" automatically get free shipping when they should not


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Posted

Hi

We have a free shopping option for orders over $30 however, when we put an item on sale by using the specials option under "catalog" in the admin panel, it automatically becomes a free shipping item even though the cart total is less than $30. Does anybody know how to fix this? Thanks

Website is www.boutiquejonquille.com

Posted
Hi

We have a free shopping option for orders over $30 however, when we put an item on sale by using the specials option under "catalog" in the admin panel, it automatically becomes a free shipping item even though the cart total is less than $30. Does anybody know how to fix this? Thanks

Website is www.boutiquejonquille.com

 

If you buy a $10.00 item that is on sale for $8.00 does it still give you free shipping?

 

Or morso if you have close to $30.00 it gives the free shipping anyway?

 

My thinking is that the free shipping may still be calculating based on the normal price. So if you have $25.00 worth of items that are on sale and arew normall priced at $35.00 - the free shipping is kicking in.

My Contributions

 

Henry Smith

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