Brian-Bear Posted March 23, 2006 Posted March 23, 2006 I wonder if anyone else has experienced this problem, STS works like a dream on our website, however a few customers ring their orders in and tell us that they cannot find a checkout button or link on the website to proceed onto the secure server. You can take a look here www.afterdark-sensations.co.uk it sells sexy items of lingerie etc so please dont look if you are easily offended. Is there a fix or is it customers firewalls/browsers causing the problem. Hope someone can help? Quote
Guest Posted March 23, 2006 Posted March 23, 2006 you have a root page that's outside the catalog so no checkout or other catalog links there. In addition the root page does not preserve the session id so if someone adds items to his cart and then clicks main index he loses the session. Quote
Brian-Bear Posted March 23, 2006 Author Posted March 23, 2006 Hi enigma1 that is not the problem it is when the goods are added to the cart and the customer trys to checkout there is no button or link, and again this only happens with some customers. Quote
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