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entry_zone_id What is it and how is it used????


alleymize

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Posted

I have a customer who placed an order and created his account and was never charged shipping. I am using the multigeozoneshipping but I don't think it has anything to do with it. After much searching on the boards and looking myself in the database, I found in this customers address book the entry_zone_id was set to 12. Once I changed this to what seemed what everyone else had of 51 then shipping showed and it processed. What is this entry and how is it created and why did his not create properly. He was in california and I do ship there and everyone else in the US has a 51 for theres. Any help would greatly be appreciated.

Posted

that number specifies the state in your case. If california is not covered by your shipping modules he gets no shipping fee. So you could go to your shipping module and see if the shipping zones include ca.

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