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Customer Information - State, not available as a drop down box


mike88

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Posted

Dear all,

 

Time for my next dumb question ...

 

When entering customer information, the "State" field is not shown as a drop down box with the choices of different States, the user must manually spell out the State. When a user has entered an incorrect State, the refreshed screen actually comes up with a drop down box for the user to pick a State. Why isn't that drop down box available in the initial screen, it would save users trying to spell out the State correctly.

 

Does anyone know if such option can be turned on, I have already looked through all the configuration options and had no luck finding anything related to that. In fact, I was hoping to find the php file responsible for that page and insert the drop down box manually, but I can't figure out which php that it is either.

 

Michael

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