hnzzyanglin Posted March 19, 2006 Posted March 19, 2006 I install oscommerce-2.2ms2-051113 and PayPal_Shopping_Cart_IPN_v3.1.5 but the order's Status in the admin/orders.php not update it's said: Transaction Activity Date Status Details Action Gross Fee Net Amount No PayPal Transaction Information Available (a4be0f262d47444e165f641e637ee7a5) ------------------------------------------------------------------------------------------------------------- but in the test mode use 'a4be0f262d47444e165f641e637ee7a5' to test the paypal ipn the orders can update Transaction Activity Date Status Details Action Gross Fee Net Amount Mar. 18, 2006 Completed Details $0.01 $0.01 $0.00 I receive many email form the website like: ------------------------------------------------------ PayPal_Shopping_Cart_IPN Debug Email Notification ------------------------------------------------------ mc_gross=46.99 invoice=908 item_number1=500 Gold payer_id=SB3P4FKEHYGPG tax=0.00 payment_date=10:30:40 Mar 17, 2006 PST option_selection1_1=wrongy payment_status=Completed charset=windows-1252 mc_shipping=0.00 mc_handling=0.00 first_name=richard mc_fee=1.80 notify_version=2.1 custom=d7d4565c068a21e7bb6c215b45f82e01 payer_status=unverified [email protected] num_cart_items=1 mc_handling1=0.00 verify_sign=AjcXREel5W2onptpfdRsx19RBGLsAB6XzSakxS7piQaAvfYTvndCQyh9 [email protected] mc_shipping1=0.00 option_name1_1=To Character txn_id=7MC031206S0790807 payment_type=instant last_name=cooper item_name1=World of Warcraft EU/Talnivarr Alliance/ [email protected] payment_fee=1.80 quantity1=1 receiver_id=P9JXJ498AFYMC txn_type=cart mc_gross_1=46.99 mc_currency=USD residence_country=GB payment_gross=46.99 ------------------------------------------------------ PayPal Response ------------------------------------------------------ VERIFIED ------------------------------------------------------ Connection Type ------------------------------------------------------ curl: transport: ssl:// domain: www.paypal.com port: 443 ------------------------------------------------------ Email and Business ID config ------------------------------------------------------ Store Configuration Settings Primary PayPal Email Address: [email protected] Business ID: [email protected] ------------------------------------------------------ PayPal Configuration Settings Primary PayPal Email Address: [email protected] Business ID: [email protected] PayPal Transaction ID: 7MC031206S0790807 for help what's wrong with me ? Quote osCommerce
hnzzyanglin Posted March 23, 2006 Author Posted March 23, 2006 I install oscommerce-2.2ms2-051113 and PayPal_Shopping_Cart_IPN_v3.1.5but the order's Status in the admin/orders.php not update it's said: Transaction Activity Date Status Details Action Gross Fee Net Amount No PayPal Transaction Information Available (a4be0f262d47444e165f641e637ee7a5) ------------------------------------------------------------------------------------------------------------- but in the test mode use 'a4be0f262d47444e165f641e637ee7a5' to test the paypal ipn the orders can update Transaction Activity Date Status Details Action Gross Fee Net Amount Mar. 18, 2006 Completed Details $0.01 $0.01 $0.00 I receive many email form the website like: ------------------------------------------------------ PayPal_Shopping_Cart_IPN Debug Email Notification ------------------------------------------------------ mc_gross=46.99 invoice=908 item_number1=500 Gold payer_id=SB3P4FKEHYGPG tax=0.00 payment_date=10:30:40 Mar 17, 2006 PST option_selection1_1=wrongy payment_status=Completed charset=windows-1252 mc_shipping=0.00 mc_handling=0.00 first_name=richard mc_fee=1.80 notify_version=2.1 custom=d7d4565c068a21e7bb6c215b45f82e01 payer_status=unverified [email protected] num_cart_items=1 mc_handling1=0.00 verify_sign=AjcXREel5W2onptpfdRsx19RBGLsAB6XzSakxS7piQaAvfYTvndCQyh9 [email protected] mc_shipping1=0.00 option_name1_1=To Character txn_id=7MC031206S0790807 payment_type=instant last_name=cooper item_name1=World of Warcraft EU/Talnivarr Alliance/ [email protected] payment_fee=1.80 quantity1=1 receiver_id=P9JXJ498AFYMC txn_type=cart mc_gross_1=46.99 mc_currency=USD residence_country=GB payment_gross=46.99 ------------------------------------------------------ PayPal Response ------------------------------------------------------ VERIFIED ------------------------------------------------------ Connection Type ------------------------------------------------------ curl: transport: ssl:// domain: www.paypal.com port: 443 ------------------------------------------------------ Email and Business ID config ------------------------------------------------------ Store Configuration Settings Primary PayPal Email Address: [email protected] Business ID: [email protected] ------------------------------------------------------ PayPal Configuration Settings Primary PayPal Email Address: [email protected] Business ID: [email protected] PayPal Transaction ID: 7MC031206S0790807 for help what's wrong with me ? Anybody can find the problem? form the Notification Email ? Quote osCommerce
lm170577 Posted March 25, 2006 Posted March 25, 2006 Anybody can find the problem? form the Notification Email ? I was having the problem of no IPN information appearing too. I actually found the solution (in my case anyway) outside of this forum. Just check that the PRIMARY email address of the Paypal account (I had to use a different address linked to the same account in testing) and the Paypal IPN address in the module admin are identical. I changed these and it's all working fine! Quote
hnzzyanglin Posted March 29, 2006 Author Posted March 29, 2006 But In my payal account all email is the same Now I have receive hundred of Email Notification but the order's state not update like "No PayPal Transaction Information Available (a4be0f262d47444e165f641e637ee7a5) " Quote osCommerce
Guest Posted March 31, 2006 Posted March 31, 2006 But In my payal account all email is the same Now I have receive hundred of Email Notification but the order's state not update like "No PayPal Transaction Information Available (a4be0f262d47444e165f641e637ee7a5) " Have you turned off debug emails in Admin, and set the order status as per the install intructions. Quote
Trout69 Posted June 20, 2006 Posted June 20, 2006 Hi All, I was wondering if anyone could shed any light on a situation for me. My IPN module has been working fine, however this morning, a customer has twice attempted to place the same order (obviously the first attempt failed), both attempts are logged in the order table in admin and are at status Preparing [Paypal IPN], but are not appearing in the Paypal IPN table? I have contacted the customer, but have not yet received a response but that fact that the order was placed twice, assures me that this wasn't an abandoned cart. Does anyone know what could cause this, does the fact that it is not showing in the Paypal IPN table mean that the IPN hasn't been registered? Or could this just be a delay in the IPN being returned? Best Regards Donna Quote
Guest Posted June 20, 2006 Posted June 20, 2006 Hi All, I was wondering if anyone could shed any light on a situation for me. My IPN module has been working fine, however this morning, a customer has twice attempted to place the same order (obviously the first attempt failed), both attempts are logged in the order table in admin and are at status Preparing [Paypal IPN], but are not appearing in the Paypal IPN table? I have contacted the customer, but have not yet received a response but that fact that the order was placed twice, assures me that this wasn't an abandoned cart. Does anyone know what could cause this, does the fact that it is not showing in the Paypal IPN table mean that the IPN hasn't been registered? Or could this just be a delay in the IPN being returned? Best Regards Donna Got this once when doing a lazy test. Got to patpal but did not go on with putting in any details. Quote
Trout69 Posted June 20, 2006 Posted June 20, 2006 (edited) Got this once when doing a lazy test. Got to patpal but did not go on with putting in any details. Can you explain, apologies but i do not understand you reply....as i said i doubt it is an abandoned cart issue, as a): i ran RCS and there is no entry for this order, b ) the customer has attempted to complete the transaction twice, at separate times (approx 15 mins apart) hence two entries into the orders table. Best Regards Donna Edited June 20, 2006 by Trout69 Quote
Guest Posted June 21, 2006 Posted June 21, 2006 Can you explain, apologies but i do not understand you reply....as i said i doubt it is an abandoned cart issue, as a): i ran RCS and there is no entry for this order, b ) the customer has attempted to complete the transaction twice, at separate times (approx 15 mins apart) hence two entries into the orders table. Best Regards Donna Basically, an abondoned cart. Quote
Trout69 Posted June 21, 2006 Posted June 21, 2006 Basically, an abondoned cart. Coopco, i don't mean to sound harsh here but i've explained to you 2 reasons why i doubt this is an abandoned cart and u seem to have completely ignored them. As i said, how many customers will attempt the transaction twice for the same products approximately 15mins apart and abandon the cart twice, and secondly, i have the recover cart sales contribution installed, which picks up abandoned carts... So a more suitable or at least a more detailed answer to back up your 'theory' that this is an abandoned cart would be much appreciated, as i see nothing that backs up what you are saying, under these circumstances. Best Regards Donna Quote
Guest Posted June 21, 2006 Posted June 21, 2006 Coopco, i don't mean to sound harsh here but i've explained to you 2 reasons why i doubt this is an abandoned cart and u seem to have completely ignored them. As i said, how many customers will attempt the transaction twice for the same products approximately 15mins apart and abandon the cart twice, and secondly, i have the recover cart sales contribution installed, which picks up abandoned carts... So a more suitable or at least a more detailed answer to back up your 'theory' that this is an abandoned cart would be much appreciated, as i see nothing that backs up what you are saying, under these circumstances. Best Regards Donna Well Donna, I was merely letting you know how I received such an order. I do not know of any other way of getting one. Quote
Helter Posted June 21, 2006 Posted June 21, 2006 Well Donna, I was merely letting you know how I received such an order. I do not know of any other way of getting one. This can happen if an error occurs preventing the customer from fulfilling their order through paypal. In the past few days I've noticed this happening quite a bit. The order is registered in osC, the customer is sent to paypal, but once there, paypal throws up a generic error and stops the process. So far I haven't gotten any useful information from paypal regarding what is causing these errors... Quote
Trout69 Posted June 21, 2006 Posted June 21, 2006 This can happen if an error occurs preventing the customer from fulfilling their order through paypal. In the past few days I've noticed this happening quite a bit. The order is registered in osC, the customer is sent to paypal, but once there, paypal throws up a generic error and stops the process. So far I haven't gotten any useful information from paypal regarding what is causing these errors... Thanks Helter, I did a test order this afternoon which seemed to go through without a problem, so fingers crossed...i'll post again if the same error occurs. Let me know if you get any information from paypal. Best regards Donna Quote
Jin Kazuya Posted July 4, 2007 Posted July 4, 2007 I have got the same problem : No PayPal Transaction Information Available (a4be0f262d47444e165f641e637ee7a5) in every case. But the problem is that my primary paypal adress, my sandbox primary adress, my paypal adresses configuration (E-Mail Address, Business ID, Debug Email Notification Address) are ALL PRIMARY and the same... Check modification and replace twice with winmerge : everything ok. charset set is enabled. Everything seem correct, so I really need help at this time... Thank a lot. Quote
Jin Kazuya Posted July 4, 2007 Posted July 4, 2007 Forget my question... :-" You wo'nt believe why... I was playing with a local url (http://127.0.0.1/mystore) instead of a real domain... <_< :ph34r: After upload my store, everything is ok... ^_^ Yes, PayPal don't send IPN to un localhost... :-" Quote
harikatt Posted December 27, 2007 Posted December 27, 2007 Its better you delete all your paypal IPN files .. and install all paypal files once again cleanly.. then configure. it.. Quote
Guest Posted December 27, 2007 Posted December 27, 2007 Its better you delete all your paypal IPN files .. and install all paypal files once again cleanly.. then configure. it.. What do you mean? It is better to use a supported version of paypal ipn. Quote
harikatt Posted December 27, 2007 Posted December 27, 2007 (edited) No, i mean uninstall all the files of paypal.. and again new install the paypal IPN contribution files.. then try to setup the paypal online from your domain admin settings, USE the same contribution files of previously which u used in your localhost Edited December 27, 2007 by harikatt Quote
Guest Posted December 27, 2007 Posted December 27, 2007 No, i mean uninstall all the files of paypal.. and again new install the paypal IPN contribution files.. then try to setup the paypal online from your domain admin settings,USE the same contribution files of previously which u used in your localhost Good advice. The sandbox settings have to be the same as live. Quote
harikatt Posted December 28, 2007 Posted December 28, 2007 I think, this is easiest way to make payment with paypal settings Quote
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