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USPS module adding 3 lbs to every product


mike88

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Posted

Dear all,

 

It's me again, I have finally managed to get past the usps module and payment module problem and thought we're on the home run, but then we have been spun a curve ball ....

 

When we add any products to the shopping cart, the usps module interface somehow adds 3 lbs to the weight of the product, for example if we stated the product is 1lb, it will show up as 4lbs and if we put 2.5lbs it will show up at 5.5, so on an so forth.

 

Does anyone know why this is happening? Is there something I need to configure or is it a bug in the USPS module, either on osCommerce side or at the USPS side? Or is there a stange sort tiered cost structure in place?

 

If the problem is a fixed 3lbs addition, I can use a temporary fix by minusing 3 from all the procduct weight, but it's risky - what if they fix the bug, I will have to go in an add 3lbs back to every product again?

 

Michael

Posted

In Admin

 

goto Configuration --> Shipping/Packaging

 

The vaue is in the Package Tare weight. field

 

I beleiv ethe default is 3 lbs (to account for box anbd packaging material to add to the wieght of the product.)

 

Edit this to what is good for the items you send. I have mine at .7 (which is 11.2 oz)

 

USPS expects lbs for wieght so

 

.1 lbs = 1.6 oz

.2 lbs = 3.2 oz

.3 lbs = 4.8 oz

 

etc..

My Contributions

 

Henry Smith

Posted
In Admin

 

goto Configuration --> Shipping/Packaging

 

The vaue is in the Package Tare weight. field

 

I beleiv ethe default is 3 lbs (to account for box anbd packaging material to add to the wieght of the product.)

 

Edit this to what is good for the items you send. I have mine at .7 (which is 11.2 oz)

 

USPS expects lbs for wieght so

 

.1 lbs = 1.6 oz

.2 lbs = 3.2 oz

.3 lbs = 4.8 oz

 

etc..

 

Hey Henry,

 

Thank you so much for your reply, I think you have nailed it. I actually remember seeing the 'tare weight' option way back, but don't even remember where it was, you really need to know where to look with so many options there.

 

I have been away today and just saw your reply, I went into the config-shipping/packaing and it has already been set to "1", my business associate must have been in there and changed it already, everything looks fine now. We might be ready to sign off the site soon!

 

Cheers

Michael

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