Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Recommended Posts

Posted

Hi,

 

I just installed Live Support v1.2e on my site. It is now stuck on 'Live Support Available" and I don't know how to fix that.

 

After I closed the admin live support box, it never reverted back to Unavailable.

 

Can someone tell me how to reset the status?

 

Thanks!

Posted

I had to manually go into phpMyAdmin and change the tech status to 'no' in order to change the status - and this seems to be what I have to do every time.

 

For some reason, when I exit the Live Support window, it is not updating the status in the database.

 

Has anyone else encountered this problem?

 

Thanks

  • 2 weeks later...
Posted

yep - Just installed it and having the same problem here too!

 

any suggestions would be appreciated.

  • 2 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...