Response from Paypal bit confusing!

[JemCraft]

I have the problem that people who do not create a paypal account are not being returned to my site, as they are not clicking on the 'return to merchant' button, once they have made their payment.

 

I e-mailed Paypal to find out if it was possible to change the wording on the button to read 'Confirm Order' or 'Complete Order' so that it was more likely that the customer would click the button and the response I received was:

 

You can change the wording on the button by using the cbt variable:

<input type="hidden" name="cbt" value="your text here">

 

Does this mean anything to anyone???

 

If so, please could you tell my how to make the necessary change?

 

Thanks

You

Jemma

[houseofpoodle]

hello

 

im not sure how to change the text on the button but i have set up my paypal to automatically redirect the buyer to my site once they have paid so they dont have to click the button- its redirects approx 10 seconds after they have paid and takes them back to your site.

 

if you go to your paypal then profiles and then click on Auto Return for Website Payments and click autoreturn to ON

 

Then uplaod a web page that says something like - thanks for your order etc... and this is the page they see while they are being redirected

 

hope this helps

Catherine

[JemCraft]

hello

 

im not sure how to change the text on the button but i have set up my paypal to automatically redirect the buyer to my site once they have paid so they dont have to click the button- its redirects approx 10 seconds after they have paid and takes them back to your site.

 

if you go to your paypal then profiles and then click on Auto Return for Website Payments and click autoreturn to ON

 

Then uplaod a web page that says something like - thanks for your order etc... and this is the page they see while they are being redirected

 

hope this helps

Catherine

 

Thanks Catherine,

 

I already have the auto return set up, however if the customer chooses not to create a paypal account, they are not automaticaly returned to your site - they see two buttons, one of which is 'Return to Merchant'.

 

In fact on the paypal website it says the following:

 

Note: If you have enabled Auto Return and have chosen to turn on PayPal Account Optional for new users, a new user will not be automatically directed back to your website, but will be given the option to return.

 

Hence the problem.