Products Purchased

[greatlakes]

Products Purchased is not showing anything in admin.I sold something but it doesnt show up.Any ideas?

[greatlakes]

Also when i check the customers name in the admin and click on orders it doesnt show anything.Please help

[custodian]

Also when i check the customers name in the admin and click on orders it doesnt show anything.Please help

 

 

Nothing as in no information or nothing as in Blank Screen?

[greatlakes]

It shows no orders placed, no products purchased.They show 0

[greatlakes]

Also my customer paid useing paypal and that was fine but it did not show what he purchased.Any ideas?

[Guest]

Also my customer paid useing paypal and that was fine but it did not show what he purchased.Any ideas?

this happens when the customer doesn't return to your store after paying. read:

http://www.oscommerce.com/forums/index.php?sho...65entry804265

 

 

if you want to receive customer's paypal orders without bugging them and risk looking like you're unprofessional, you should do yourself a favor and install the following contributions:

 

held orders

(allows you to view what the customer had in their cart, payment type, etc. if they didn't complete checkout)

http://www.oscommerce.com/community/contri...rch,held+orders

 

 

recover cart sales

(aside from being a huge asset to troubleshoot why people attempted checkout but went away, this also saves you from looking like a dufus and asking what they ordered if this is your first time missing a paypal payment)

http://www.oscommerce.com/community/contri...over+cart+sales

 

 

master password

(allows you to log in as the customer and COMPLETE checkout for them (helps get rid of successful checkouts from "recover cart sales" reports)

http://www.oscommerce.com/community/contri...master+password

 

 

 

i use all 3 of these and i must say they work excellent together :)

[greatlakes]

Thank you, i just went ahead and installed paypal ipn and it works great!