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Problems with CCG v5.15


Arrowhead123

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Posted

I'm having problems with CCG v5.15. There seem to be two problems:

 

1) When the customer checks out and it forwards to paypal, the discount is not there. The customer will end up paying the original amount without the coupon discount.

 

2) When someone enters the discount code, a message at the top pops up with this message:

 

The coupon has been successfully applied for $0.12

 

However, this value is different than the actual discount shown, which has this amount:

Discount Coupons:<discount code>: -$0.44

 

I don't understand why there are discrepencies here. One takes into account 5% off from the actual product. The other takes into account 5% off the total price including shipping. How do I go about fixing both these problems?

 

Thanks!

Posted

bump

 

I'm having problems with CCG v5.15. There seem to be two problems:

 

1) When the customer checks out and it forwards to paypal, the discount is not there. The customer will end up paying the original amount without the coupon discount.

 

2) When someone enters the discount code, a message at the top pops up with this message:

 

The coupon has been successfully applied for $0.12

 

However, this value is different than the actual discount shown, which has this amount:

Discount Coupons:<discount code>: -$0.44

 

I don't understand why there are discrepencies here. One takes into account 5% off from the actual product. The other takes into account 5% off the total price including shipping. How do I go about fixing both these problems?

 

Thanks!

Posted

Anyone? =(

 

I'm having problems with CCG v5.15. There seem to be two problems:

 

1) When the customer checks out and it forwards to paypal, the discount is not there. The customer will end up paying the original amount without the coupon discount.

 

2) When someone enters the discount code, a message at the top pops up with this message:

 

The coupon has been successfully applied for $0.12

 

However, this value is different than the actual discount shown, which has this amount:

Discount Coupons:<discount code>: -$0.44

 

I don't understand why there are discrepencies here. One takes into account 5% off from the actual product. The other takes into account 5% off the total price including shipping. How do I go about fixing both these problems?

 

Thanks!

Posted
I'm having problems with CCG v5.15. There seem to be two problems:

 

1) When the customer checks out and it forwards to paypal, the discount is not there. The customer will end up paying the original amount without the coupon discount.

 

2) When someone enters the discount code, a message at the top pops up with this message:

 

The coupon has been successfully applied for $0.12

 

However, this value is different than the actual discount shown, which has this amount:

Discount Coupons:<discount code>: -$0.44

 

I don't understand why there are discrepencies here. One takes into account 5% off from the actual product. The other takes into account 5% off the total price including shipping. How do I go about fixing both these problems?

 

Thanks!

 

I don't know if it will help you, but there's a topic in another forum that's specifically for this contribution:

 

http://www.oscommerce.com/forums/index.php?showtopic=158518

--

I need no warrant for being, and no word of sanction upon my being. I am the warrant and the sanction.

Ayn Rand

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