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Blank Admin Page


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Posted

I have no idea what happened but my admin page comes up blank even after entering the correct username and password. The last thing I remember trying was to use cookies and force them on to try and correct a problem where the shopping cart was "remembering" past products put in the cart by other visitors.

 

I notice that now when I try to make a purchase it tells me my cookies are not enabled even though I know they are.

 

I tried editing configure.php with different settings for the cookies but no luck.

 

Any idea how to turn off force cookie if I can't even get to my admin page?

 

Thanks

Posted
I have no idea what happened but my admin page comes up blank even after entering the correct username and password. The last thing I remember trying was to use cookies and force them on to try and correct a problem where the shopping cart was "remembering" past products put in the cart by other visitors.

 

I notice that now when I try to make a purchase it tells me my cookies are not enabled even though I know they are.

 

I tried editing configure.php with different settings for the cookies but no luck.

 

Any idea how to turn off force cookie if I can't even get to my admin page?

 

Thanks

 

If you are forcing cookies, you need to make sure you cookie domains are set correctly. My store is in root, so you may need to modify these to your settings - so the followig is examples only

 

Check you configure.php files in

 

/catalog/includes/

 

define('HTTP_COOKIE_DOMAIN', 'www.memorylaneprimitives.com');

define('HTTPS_COOKIE_DOMAIN', 'www.memorylaneprimitives.com');

// next line was originally /catalog/ if your store is not in root put this to something similar

define('HTTP_COOKIE_PATH', '/');

define('HTTPS_COOKIE_PATH', '/');

 

 

This may not be your problem with the admin, but with the cookie_usage message

My Contributions

 

Henry Smith

Posted

Thanks for the response!

 

I have the configure.php setup correctly. I really need to just turn cookies off for now. How can I do that if I cant get to the admin page?

 

Thanks

 

 

If you are forcing cookies, you need to make sure you cookie domains are set correctly. My store is in root, so you may need to modify these to your settings - so the followig is examples only

 

Check you configure.php files in

 

/catalog/includes/

 

define('HTTP_COOKIE_DOMAIN', 'www.memorylaneprimitives.com');

define('HTTPS_COOKIE_DOMAIN', 'www.memorylaneprimitives.com');

// next line was originally /catalog/ if your store is not in root put this to something similar

define('HTTP_COOKIE_PATH', '/');

define('HTTPS_COOKIE_PATH', '/');

This may not be your problem with the admin, but with the cookie_usage message

Posted

It's not Force Cookie Use that is preventing you from getting into your 'admin' panel. It's just a guess but read the '$this in uploads.php' link below my name.

 

If it's not that then there may an error in your admin/includes/configure.php file, or even a problem with file permissions in admin.

 

Vger

Posted

Well that fixed the one problem of getting to the admin page. But, now the admin page seems scrambled not showing the proper titles but listing the fieldnames. ARGH. :-)

 

It's not Force Cookie Use that is preventing you from getting into your 'admin' panel. It's just a guess but read the '$this in uploads.php' link below my name.

 

If it's not that then there may an error in your admin/includes/configure.php file, or even a problem with file permissions in admin.

 

Vger

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