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osCommerce

The e-commerce.

Only Partial Order Showing in Admin & DB, but full order on email?


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Posted

Hi,

I have a very strange problem with an oscommerce site. 99% of the time there is no problems with the orders, but every now and some orders will come through incomplete, for example,

 

A customer orders 10 products, but only 1 product is shown in both Admin and in the database, the real strange issue is that the total amount is correct, and on the confirmation email all the products are listed - even though they are not in the database..

 

Any ideas? I cannot for the life of me work out why this is happening..none of the partial orders have anything in commoneither.

 

Many Thanks

  • 7 months later...
Posted

We have exactly the same problem.

 

Is there already a solution for this problem?

Anyone knowing what is causing this problem?

 

Many thanks.

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