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osCommerce

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greatlakes

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Posted
When i go to my site and try to register, i click on the register button and i get a screen that says The Page Cannot be Displayed. That happens for a few buttons.

 

https://greatlakesanime.com/create_account.php

 

Also

 

https://greatlakesanime.com/checkout_shipping.php

 

Any ideas?

 

Ok iam thinking ssl might have been turned on during installation.I used Fantasico through my host.Is there a way to turn it off without re-doing the installation?

Posted

have you purchased a dedicated IP and your own security certificate? If not then that is why you are seeing the error.

 

Your ISP should have provided a shared SSL for you to use - find out from them what the URL of this would be for your account and then place that in your two configure.php files:

 

define('HTTPS_SERVER', 'https://someisp.com/~someuseraccount');

Posted
I dont beleive they have one.Iam going through tring to change the https to http.Do you know of a easier way?

 

Then you'll have to buy your own SSL. Your ISP should configure this for you. If you choose to do this - don't touch anything in your config files (as it's already set up to take the correct URL)

 

Don't change the https to http - you must *not* have an unsecured checkout area. This will leave people's credit card details wide open to interception and fradulent use.

Posted

Everything looks good at the host.Is there anything else i must do before the pages will work?Does it take some time for the ssl to go into effect usually?

Posted

Provided that your hosting company does not use one of those outdated two-folder systems (one for httpdocs and another folder for 'secure' or httpsdocs) then you just need to edit your two configure.php files with your ssl details.

 

When you say "I got the ssl from my hosts" is this a full ssl cert or their shared cert? If it is a full cert the the https address will be https://www.yourdomain.com, but if it is shared then it will be something like https://someisp.com/~mysite

 

Vger

Posted

Iam not certain if its full or not.How can you tell?When i look at the ssl manger all i see is www.greatlakesanime.com

 

Also My osc was installed with fantastico and i dont see the config files.What can i do?Thanks

When i view the ssl it is for
Posted
Also My osc was installed with fantastico and i dont see the config files.What can i do?Thanks

 

You must know if you purchased a dedicated IP and SSL or not? This is an extra charge, on top of your hosting account and is only (usually) available if you specifically request it from your ISP.

 

The config files are in /catalog/includes/configure.php & /admin/includes/configure.php

 

If you purchased your own SSL and your ISP installed it for you then the URL you used (https://greatlakesanime.com) will work. Otherwise you need to find out what the URL of the shared SSL is frim your ISP and use that (usually https://yourispnhostname.com/~youraccountname)

Posted

You need to contact your hosting company.

 

Either you do not have a full ssl cert or else your hosts are using the old (rubbish) two-folder system - one for httpdocs and one for httpsdocs. If you can see your domain listed in the SSL Manager then you've probably got a full cert, but you've also got the two-folder system.

 

Vger

Posted

Ok they say i need to purchase a dedicated ip.Is it reccommended i do this since i will be running a store?Also where is a cheap place to purchase ssl?

Posted
Ok they say i need to purchase a dedicated ip.Is it reccommended i do this since i will be running a store?Also where is a cheap place to purchase ssl?

 

Yes. A dedicated IP means they move your store onto it's own server and install a security certificate on there just for you to use.

 

You shouldn't have to do anything other than pay for it (it's usually around $50-$100 per year). Your ISP should purchase the certificate for you and install it at your new IP. They should also move your store over for you.

 

If they leave this all up to you to do instead I would consider moving to a better ISP (one that purchases, installs and moves you as all part of the service ;-) )

Posted
Yes. A dedicated IP means they move your store onto it's own server and install a security certificate on there just for you to use.

 

I'm sorry, but I have to contradict you because that advice is wrong.

 

You have to have a dedicated ip address for your website to use full ssl when it is on a shared server, to differentiate it from the sites which use the servers shared ip address. This does not involve moving your website, and you don't get your own server.

 

Vger

Posted

hmmm - i did always wonder about this. The reason I thought they moved servers was that I started my store off on http://host317.ipowerweb.com. When I purchased the IP and SSL they moved the files over to http://host457.ipowerweb.com and I ran my store from there instead. They obviously can't stick each user on their own separate server though so your explanation makes this a bit clearer ;-)

Posted

There is a limit on the number of dedicated ip addresses which can be run on any one server - which I think is around 32 in total (including the servers' ip addresses). It may have been that in your case they did have to move you because they couldn't allocate any more dedicated ip addresses on the server your site was originally on. Normally though you don't have to move servers.

 

Vger

Posted

Yeah I see what you're saying. I've purchased several IP's/SSL's for clients though (all on Ipower) and the server address *always* changes and they always talk about 'moving your website over'.

 

Perhaps they have a different set up than is usual ? No idea what though. If I ever find out I'll post it on here

 

cheers!

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